Director of Family Services - Williamsbridge
Company: HOMES FOR THE HOMELESS, INC
Location: New York City
Posted on: February 16, 2026
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Job Description:
Job Description Job Description DIRECTOR OF FAMILY SERVICES We
are excited to invite a passionate and experienced Director of
Family Services to join our team! Homes for the Homeless (HFH) is
searching for a Director of Family Services for our Families w/
Children facility in the Williamsbridge area of the Bronx. As a
Director of Family Services, you will aid in our mission of
supporting homeless families with children with emotional support,
benefits referrals, housing and case management services. You will
be responsible for meeting standards created by the New York City
Department of Homeless Services and supporting a team of Case
Managers, Housing Specialists, Employment Specialists, and Licensed
Social Workers. The Director of Family Services will report to the
Facility Administrator. Join us and be a part of an organization
that values your contribution and cares deeply for the community we
serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless
operates shelters for families experiencing homelessness in NYC.
Our family residences are more than just a place to sleep. Families
can make the most of their stay through accessing an array of
onsite programs. Many of these programs are also available to
people living in the local community. Our goal is to have a
positive impact so families can thrive long after they leave our
shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise and
train Family Services staff to ensure adherence to protocols and
performance standards. Conduct weekly case conferences with staff
and non-compliant clients. Support staff in engaging clients to
follow independent living plans, access benefits, and work toward
permanent housing. Collaborate with internal departments to enhance
client participation and outcomes. Oversee housing services,
including workshops and exit planning by Housing Specialists.
Review and approve case records to ensure compliance with OTDA and
DHS guidelines. Ensure clients are referred to appropriate
services, including employment, childcare, and substance abuse
programs. Maintain partnerships with community agencies and
educational institutions. Address personnel issues and disciplinary
actions in coordination with administration. Provide regular
reports to facility and central office leadership. Hold weekly team
meetings and input monthly supervisory notes. Conduct monthly case
audits and maintain critical documentation. Coordinate staff
development workshops. Meet regularly with administration to
address client barriers. Supervise Social Workers and oversee their
casework. Maintain effective communication and collaboration with
DHS. QUALIFICATIONS: Bachelor’s degree in related field. Must have
at least one year of supervisory experience. Knowledge of DHS and
OTDA. Knowledge of Microsoft Office Fluency in languages other than
English, particularly Spanish strongly preferred. COMPENSATION/EEO:
In order to attract and retain a high-performance workforce, Homes
for the Homeless offers a dynamic and rewarding work environment,
with a focus on ensuring an appropriate work-life balance. In
addition to a competitive salary, full-time permanent employees are
eligible for excellent benefits including comprehensive health
insurance (including medical, dental, and vision), an
employer-funded 403(b) retirement plan, commuter benefits, life
insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10
sick days, 3 personal days and 12 paid holidays. Homes for the
Homeless is committed to promoting an inclusive organizational
environment of dignity and respect. We are an Equal Opportunity
Employer (EEO) committed to equal treatment, and prohibit any form
of discrimination or harassment based on age, race, religion,
creed, color, national origin, sexual orientation, veteran or
military status, sex (including pregnancy, childbirth, and related
medical conditions), gender (including gender identity and gender
expression), disability, predisposing genetic characteristics,
marital status, arrest or conviction, domestic violence victim
status, familial status, or any other basis that would be in
violation of any applicable federal, state, or local law. SALARY:
$70,000
Keywords: HOMES FOR THE HOMELESS, INC, Hoboken , Director of Family Services - Williamsbridge, Social Services , New York City, New Jersey