Digital Sales Planner [65113]

Company: Onward Search
Location: Hoboken
Posted on: January 9, 2022

Job Description:

Onward is looking for an Account Manager to assist one of our larger eCommerce brands.

Responsibilities:
-This person manages the campaigns and accounts.
-A lot of time working through media plans and strategies to secure revenue.
-Spending time with creative development/management and passing campaigns through approvals.
-Work hand in hand with Campaign Manager to make sure everything is ready for launch.
-Working through Campaign Pacing to make sure everything is on track for campaign launch
-After that, it's a lot of post campaign reporting and KPI's to see how the campaign is delivering

Job Description:
Our Account Manager drives business growth by maintaining and growing relationships between the teams. This role serves as a lead and is responsible for retail satisfaction, ensuring experience matches or exceeds their expectation. This position is expected to oversee the creative and merchant relationships and make certain all teams are consistently receiving best in class service, representing the needs and goals within the organization.

The Account Manager is involved in any pre-production meetings to ensure proper understanding of the scope of the project and also schedule a recap of the project to glean feedback for improvement with the teams. The Account Manager will enhance the communications, and productivity of projects between the business teams and the creative teams.

Responsibilities
--- Act as an elevated point of contact for assigned teams and projects (primary day-to-day contact is generally the Producer).
--- Manage and develop strong relationships with business decision makers through ongoing communication.
--- Be the known point of communication for all issues and conflict resolution. Ensure that business and creative issues are dealt with in an efficient manner, informing management of any problems that arise.
--- Be the known contact for all requested services outside of the established production routine.
--- When necessary, maintain contact with business and creative for all phases of projects, insuring smooth communications at all times.
--- Ensure project schedules are communicated and adhered to.
--- Work closely with the project teams in order to maintain a continuous high-level knowledge of project status.
--- Provide regular two-way clear communication between the businesses and creative teams, to provide strong team representation, and set proper expectations.
--- Establish routine check-ins to ensure continued growing business satisfaction.
--- Provide a calendar for category pages and home page based on business needs.
--- Be the liaison between different stakeholders when changes arise within your designated projects.
--- Monitor seasonal business needs by category for larger creative initiatives.
--- Develop and document protocols and routines for premium experience.
--- Ensure all processes and procedures are completed, quality standards are met.
--- Collaborate with Creative Directors to audit delivered imagery and/or final output to ensure that the met or exceed quality standards and business expectations.
--- Review all major deliverables outside of the normal production (i.e. strategic briefs, styles guides, test imagery, marketing imagery) prior to delivery.

Minimum Qualifications
--- Bachelor's degree or equivalent industry experience
--- Minimum of 2 years in account management or client services in a creative production environment or media agency
--- Proficient in Excel, Word, PowerPoint, Outlook on MAC or PC
--- Leadership skills, excellent communication and interpersonal skills with ability to demonstrate initiative, self-motivation and assertiveness

Preferred Qualifications
--- Strength in developing strong internal/external relationships
--- Track record for forward and innovative thinking
--- 2+ years' experience growing business relationships, managing relationships with a value of at least $1M
--- Strong written and verbal communication skills
--- Demonstrable growth with ability to assist in building and implementing long term strategic creative plans

Keywords: Onward Search, Hoboken , Digital Sales Planner [65113], Sales , Hoboken, New Jersey