Senior Quality Assurance Analyst

Company: M&T Bank
Location: New York
Posted on: November 10, 2019

Job Description:

At M & T Tech, we re a team of makers, doers, and builders, working to create the most advanced technology solutions in banking. We re not your stereotypical suit and tie bankers: we re an innovative team of leading tech experts, pushing boundaries, and taking risks. We re building an agile team of the most skilled and creative workers to solve complex problems, architect solutions, write high-performance software, and chart our new path, all in an effort to make the lives of our customers, and the communities that we serve, better. Join us and be part of something new as we build tomorrow s bank, today. Consumer, Business and Digital Banking We work with our retail banking, business banking, consumer lending, mortgage and digital banking businesses to define far reaching technology strategies to evolve our customer experiences, to make us easier to business with and to deliver solutions that deliver real value. This includes all core consumer deposit, loan and payment processing and servicing platforms; all core channel systems for retail branches, ATMs and call centers; custom built online and mobile banking platforms; and ******* and marketing ecosystem capabilities. As a member of the Marketing Technology Team, the Senior Quality Assurance Analyst will be supervising a QA team to analyze, document, improve, implement, educate, and grow our end-to-end development, traceability, testing and SDLC methodologies. The right candidate will interface with multiple teams, do research, find gaps in process and testing, determine education opportunities, best practices and ways to improve our SDLC processes and toolsets for the entire team. We are looking for an individual with a strong understanding and experience of a traditional QA Lead role, SDLC, and who can expand into leading a quality counsel on the team who has a demonstrated track record of defining and driving solutions. The Senior Quality Assurance Analyst must be a concise and articulate communicator and leader. Primary Responsibilities: * Oversee and continuously improve the area of Quality for the entire team which not only includes traditional QA but also all other aspects of SDLC * Manage and maintain traditional QA best practices and documentation * Coordinate with the QA team and other technology teams to continuously learn and expand our ability to meet our quality standards * Monitor and/or complete audits of activities of a more complex nature within an assigned area of the Bank to ensure adherence to internal policies and processes and external regulations * Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence * Maintain records of discovered deficiencies. Complete regular reporting on these activities. Identify trends in the data and recommend and assist in the implementation of changes in policies and processes to address these * Maintain a thorough and current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings * Identify potential areas for process or procedural improvements. Make recommendations and assist in implementing those approved * Serve as subject matter expert on these activities and provide guidance and training to less experienced personnel Supervisory/Managerial Responsibilities: * Candidate may supervise others. The successful candidate will have: * Associates' degree and a minimum of 3 years' work experience in the area supported, or in lieu of a degree a combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' work experience in the area supported * Strong analytical skills * Strong verbal and written communication skills * Proficiency with pertinent spreadsheet, word processing, database and presentation software * Detail-oriented Education and Experience Preferred: * Bachelor's degree * Prior experience providing written or verbal feedback About M & T M & T Bank is a Top 20 US bank holding company and one of the best performing and financial stable regional banks in the country, we offer our technology employees a wide range of performance-based career development opportunities. We have a strong commitment to our customers and the communities we serve, and we continue to grow with a focus on the future. So, when looking to advance your career, look to M & T. Grow with us. Location ======== Buffalo, New York, United States of America

Keywords: M&T Bank, Hoboken , Senior Quality Assurance Analyst, Professions , New York, New Jersey