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I.T. Help Desk Technician

Company: Shipco Transport Inc
Location: Hoboken
Posted on: May 7, 2018

Job Description:

I.T. Help Desk Technician Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our Americas Region office located in Hoboken, NJ, for an I.T. Help Desk Technician. We are looking for a candidate who is dynamic, highly motivated, reliable and who understands and appreciates the importance of a team effort. Reporting to the Help Desk Supervisor, the Help Desk Technician is responsible for maintaining the high service level of our IT help desk, serving both our own users, but also customers and vendors. You will be exposed to many challenges and technologies ranging from PC issues to network problems to large E-commerce systems. Specific Responsibilities: Provide technical support to users in a timely manner and respond to users concerns via our in house support system or other means, such as TeamViewer, telephone, instant messenger and e-mail Provide maintenance and support to various IT systems, including desktops/laptops, LANs and servers Authoring and maintaining IT related manuals Provide on-the-job IT related training to users Perform other functions or projects, which may be assigned by the Help Desk Supervisor, Manager, or Coordinator Requirements: At least 2-3 years of IT field experience Solid understanding of Microsoft Windows (7/10) and Microsoft Office (2013/2016/O365) Networking skills, TCP/IP and Internet technologies in general Good organizational & interpersonal skills and a good command of the English language, both written and spoken Ability to work in a fast-paced environment where deadlines are the norm Occasional interstate, national and/or international travel may be necessary. We offer medical, dental, life, vision, STD and LTD insurance. We also offer a flexible benefits plan, optional wellness program and a matching 401(k) plan. Please submit your resume by Applying Online Below!

Keywords: Shipco Transport Inc, Hoboken, I.T. Help Desk Technician, Professions, Hoboken, New Jersey

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