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Client Services Analyst

Company: Burgiss
Location: Hoboken
Posted on: June 19, 2022

Job Description:

About the -Role -The Client Service Analyst position provides product support to clients and prospects. Through hands-on training and exposure to Burgiss products, this individual will gain valuable product and private capital knowledge while building client relationship skills.Scope and -Key -Responsibilities -

  • Thorough understanding of Burgiss product suite and how our products fit into client organizations and their processes
  • Serve as an advocate for Burgiss to the client, as well as an advocate for the client within Burgiss
  • Provide product support, addressing product-related inquiries via email and ensuring all client interactions are documented cases in CRM, including:
  • Provide 1st tier functional support for Private -i -LP investments and reporting -
  • Provide 1st tier functional support for Holding Transparency related questions, after the completion of the conversion induction program -
  • Provide 1st tier functional support for Universe Analytics questions - -
  • Coordinate with Technical Operations, Engineering and other departments as needed to provide client solutions -Experience -and -Qualifications -
    • Bachelor's degree in Finance, Economics or similar field
    • 1-3 years of finance, accounting or investment experience
    • Strong analytical, interpersonal and organization skills
    • Strong problem-solving and computer skills
    • Written and verbal communication skills
    • Portfolio analysis, performance measurement or domain expertise in private capital a plus
    • Training, consulting or client presentation experience a plusLife at Burgiss -At Burgiss, you can expect: -
      • Competitive compensation packages -
      • 401(k) with employer match -
      • Multiple options for group medical, prescription, vision and dental plans, incl FSA and HSA -
      • A corporate, -socially-responsible -company - -
      • Tuition reimbursement - -
      • Transit benefits -
      • Strong work-life balance - -
      • Remote work opportunities - -About Burgiss -Group -Burgiss is a global, market-leading provider of data and analytics solutions for investors of private capital. With over 30 years of expertise in private markets, we offer unrivaled data, analytics and transparency that enable asset owners, asset managers and financial intermediaries to understand, evaluate and manage private capital portfolios. We serve clients from more than 1,000 firms in 36 countries, delivering data that represents over $7.5 trillion in private assets. -With offices throughout the Americas, Asia Pacific and EMEA, we leverage our expertise and network to service our clients and focus on their varying needs across regions. Further information is available at -www.burgiss.com. -At Burgiss, our mission is to deliver essential data and investment management solutions to help global investors build better private capital portfolios. To do this, we are building a global team of individuals representative of the clients we serve. We are striving to foster a diverse and inclusive environment where different cultures, backgrounds and viewpoints are welcomed and embraced. We recognize that advancing diversity and inclusion is a continuous commitment which connects us to our clients and communities. -Burgiss is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination -on the basis of -a legally protected pregnancy/maternity leave), veteran status or any other characteristic protected by law. -We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company. - -

Keywords: Burgiss, Hoboken , Client Services Analyst, Professions , Hoboken, New Jersey

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