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Direct Import Production Coordinator

Company: Snow Joe
Location: Hoboken
Posted on: January 13, 2022

Job Description:

Nice to meet you, we're Snow Joe.We started as a single product company in 2004 with our iconic electric snow shovel dubbed the "Snow Joe". Today, Snow Joe, together with its complementary brands Sun Joe + Aqua Joe, is a digitally native, direct-to-consumer company that designs, develops, and distributes high-quality outdoor residential tools and winter weather solutions. We started as a single product company in 2004 with our iconic electric snow shovel dubbed the "Snow Joe". We sell our products direct to consumers, retail partners like Amazon, Walmart and Home Depot, retail .com counterparts and television shopping networks like QVC and HSN.
We're looking to add to our team of experts who care deeply about our customers and products.Behind all of our great leaps in growth has been our people who each and every day continue to power Snow Joe's mission to deliver easy-to-use, eco-conscious, high-quality tools at an affordable price to our customers with prime-like speed. Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our industry. We strive to continuously learn, explore, experiment and achieve results.The ideal teammate would be able to:

  • Create purchase orders with vendors based on sales and forecasting data.
  • Coordinate Quality Assurance (QA) testing and approval for pre- and post-production orders
  • Arrange pre-shipment inspection and resolve any issues
  • Understand customer requirements and ensure process compliance
  • Communicate with overseas factories to ensure timelines are met and resolve any outstanding issues.
  • Evaluate weekly Work in Progress (WIP) report to troubleshoot late purchase orders.
  • Ensure urgent freight is clearly identified and tracked
  • Track customs release orders by working closely with our Customs Broker to ensure proper documentation, as to not delay clearance of ocean shipments
  • Notify freight forwarder and vendor of missing or incorrect shipping documentation and follow up until receipt and/or resolution is reached
  • Address any discrepancies with the broker's system by diagnosing the issue and contacting the appropriate party (i.e., Production, Freight Forwarder, Vendor/Factory, etc.) to remedy it, so that customs clearance can be completed
  • Update ERP dates as needed, so that all parties have accurate information and delivery dates
  • Communicate shipping instructions, vessel and flight schedules with the Freight Forwarder and to complete freight bookings
  • Handle bank releases for Letters of Credit
  • Assist in documentation flow and generation of customer invoices
  • Work directly with production, sales and factories/vendors on a daily basis
  • Ensure monitoring reports are generated and reviewed timely/accuratelyWould you describe yourself as someone who has:
    • Proficiency in complete suite of Microsoft Office applications
    • Thorough knowledge of US Import/Export regulations
    • Excellent verbal and written communication skills
    • Outstanding organizational skills and attention to detail
    • Superb interpersonal and customer service skills
    • Well-developed time management abilities
    • Knowledge of Microsoft Dynamics GP a plus
    • Experience in Wal-Mart's 'Retail Link'
    • A bachelor's degree in Logistics, Operations Management, International Trade, or related field preferred
    • 3 years' experience with Major US retailersIn addition to amazing teammates, we also offer:
      • Company contribution towards you and your family's full health benefits package with a choice of different plans/options
      • Paid time off that increases over time
      • Paid holidays
      • Full office caf-- with snacks/drinks and lunch options daily plus bi-weekly team building events at our Hoboken location
      • Open concept creative office spaces
      • Employee discount on our products
      • Pre-tax Flex Spending/Health Savings Account
      • Company contribution toward Commuter Benefits
      • 401k/Pension Plan partially paid for by usWe look forward to speaking with you!

Keywords: Snow Joe, Hoboken , Direct Import Production Coordinator, Professions , Hoboken, New Jersey

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