Operation Senior Analyst

Company: NICE Systems
Location: Hoboken
Posted on: February 22, 2021

Job Description:

OFFICE BASED IN HOBOKEN NJ...MUST BE LOCAL.As a Business Operations Manager partnering with the Professional Services division, you will own & manage analyzing data and providing insights to the business to help improve processes and uncover opportunities. This role will require a strategic thinker who can transform & operationalize the Global Services Strategy into standard practice with measurable KPIs. Additionally you'll have to analyze operational & financial data to identify business insights & opportunities for process improvement.You will work to implement internal processes, methodologies and tools within the Services organization to improve business performance. Ideally you'll have

• At least 5 years of experience as an Operations Manager/Business Process Manager in the Professional Services domain.
• Strong data and analytical skills, with the ability to combine business understanding and technology.
• Strong partnership with internal stakeholders in order management, sales leadership and executive leadership.
• Strong managerial skills and experience in matrix management.
• Experience with international customer-facing interactions.
• Outstanding organizational, communication, interpersonal, relationship building skills conducive to team development.
• Excellent understanding of Business processes / Good technical background and experience.
• Strong understanding and experience in organization-wide issues and be able to suggest solutions for resolution. - provided by Dice

Keywords: NICE Systems, Hoboken , Operation Senior Analyst, Professions , Hoboken, New Jersey