Customer Success Specialist

Company: SI NYC
Location: Hoboken
Posted on: March 16, 2023

Job Description:

Job Description Customer Success Specialist SI NYC is looking for dynamic customer service consultants to join our fast-growing team. Based in Midtown Manhattan, SI NYC is a market leader in customer support and customer acquisition and we need customer service personnel to support our teams. The sky is the limit for the right candidate, so read on for more information and if you think you tick all the boxes, apply today! Customer Success Specialist I Job Description

• Interacting with customers to provide troubleshooting assistance daily
• Resolving client issues in a friendly, helpful way.
• Providing price tariffs and amending as required.
• Responding to client enquiries.
• Attending staff and client meetings.
• Tracking sales and maintaining records.
• Helping the sales team to acquire new customers.
• Up-selling where appropriate.
• Providing general admin support. Are You Qualified for the Customer Success Specialist Role?
  • We are looking for warm, friendly people with an outgoing personality and a genuine enthusiasm for life.
  • Excellent communication skills.
  • Second language is desirable.
  • You must be a team player.
  • A strong work ethic is essential.
  • You must be flexible and willing to learn. Customer Success Specialist Work History and Educational Requirements
    • A High School Diploma.
    • Previous experience in a customer service or customer facing role The Benefits of Working for SI NYC
      • You can earn as much as you like at SI NYC because we reward hard work with an excellent bonus package.
      • You will have lots of scope for promotion and career advancement.
      • Comprehensive Customer Service Training New York City customer service applicants with relevant experience in customer service and sales are always welcome, but the right personality and a genuine desire to please is more important than experience and full training will be provided if required. by Jobble

Keywords: SI NYC, Hoboken , Customer Success Specialist, Other , Hoboken, New Jersey