Call Center Representative (Work From Home)
Company: MedCost
Location: Hoboken
Posted on: November 21, 2022
|
|
|
Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive
compensation and benefits - As a Call Center Rep you'll: Answer
calls from MedCost customers for benefit questions and support, and
provide resolutions as applicable for the levels defined for an
entry level call center representative; Identify Customer needs,
clarify information, research every issue & provide solutions;
Complete a clearly written, detailed, accurate documentation of all
conversations in MBS call center database; As necessary, determine
the need for escalation and the appropriate referral channels, and
send request for additional action stepsHiring Fast > >
Keywords: MedCost, Hoboken , Call Center Representative (Work From Home), Other , Hoboken, New Jersey
|
Click
here to apply!
|
