HobokenRecruiter Since 2001
the smart solution for Hoboken jobs

Fraud Lead

Company: DraftKings
Location: Hoboken
Posted on: May 13, 2022

Job Description:

  • Manage a team of associates reviewing alerts and reports to identify suspicious activity.
  • Analyzes fraud trends and makes recommendations for fraud prevention processes.
  • Uses a variety of tools, systems and reports to detect fraud trends.
  • Reviews player accounts and transactions for potential fraud.
  • Work closely with Fraud Support and Customer Experience to obtain requested player documents and resolve player restrictions.
  • Identify new methods for fraud detection and prevention, working with product and engineering teams to implement recommendations.
  • Develops associates and assists in the creation of reference and training material.
  • Works closely with the Fraud Manager on new objectives and improvements to the fraud review process.
  • Manages a team of reports and is responsible for scheduling, regular check-ins, and mid-year/year-end reviews.
  • Communicates frequently with the Fraud Manager to discuss progress and development of employees.
  • Assist management and internal teams with ad hoc requests and additional fraud reviews as needed.
  • Ensure compliance with anti-money laundering, including KYC requirements and gaming regulations. What you'll bring:
    • 3+ years of relevant experience in a Fraud and/or Risk Operations role.
    • 1+ year in management/leadership of a team.
    • A Bachelor's Degree in a related field will be considered as an asset
    • Experience in SQL is preferred, but not required. -
    • Competence with Zendesk & Microsoft Office product suite.
    • Intermediate Excel skills are preferred but not required
    • Enthusiasm for training and developing employees
    • Ability to look at multiple data points to make good business decisions regarding a customer's status
    • Ability to analyze and use data to make informed recommendations on procedure, policy, and other aspects of the business
    • Self-motivated with a desire to thoroughly investigate potentially fraudulent customer behavior
    • Ability to work potential days, nights, and weekends.
    • Ability to become licensed in multiple jurisdictions

Keywords: DraftKings, Hoboken , Fraud Lead, Other , Hoboken, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Hoboken RSS job feeds