Import Customer Operations Rep

Company: GIORGIO GORI - Wines & Spirits Logistics
Location: Hoboken
Posted on: May 6, 2022

Job Description:

Customer Service Representative Job Description

This position will report to the Manager of Customer Service and will be a key part of our USA Team Customer Service Team. Job requires good interpersonal skills to deal with both external customers and internal overseas colleagues to meet our customer's expectations. Based in our Hoboken New Jersey location.

Key duties or responsibilities of this Job:

- - - - - - - - -Processing Purchase Orders
- - - - - - - - -Preparing Shipping Instructions
- - - - - - - - -Preparing Shipping Confirmations
- - - - - - - - -Billing
- - - - - - - - -Pricing/rate quotes
- - - - - - - - -Maintain Customer profiles
- - - - - - - - -Daily Contact with customers, Shipping Lines, trucking companies
- - - - - - - - -Adhoc Projects as required by management.

Skill requirements:

- - - - - - - - -College Degree -preferred
- - - - - - - - -Good communication skills (verbal and written)
- - - - - - - - -Import Order processing Required (Wines & Spirits a Plus)
- - - - - - - - -Computer Literate , with working knowledge of Microsoft office package
Including Word, Access, Excel, PowerPoint Outlook
Aptitude to learn in house order processing system.
Second language a plus i.e.: Italian, French, Spanish

Keywords: GIORGIO GORI - Wines & Spirits Logistics, Hoboken , Import Customer Operations Rep, Other , Hoboken, New Jersey