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Operations Associate, Sportsbook

Company: Draftkings
Location: Hoboken
Posted on: January 15, 2022

Job Description:

Be part of the newest game-changer.

We are building upon our leading US sports brand to grow our Sportsbook Operations group! Join our team as a Sportsbook Operations Associate and you will play a central role in running the day-to-day operations of a rapidly scaling part of our business. If you enjoy working within a fast-paced, highly dynamic environment, we think you'll love it here.
What you'll do as a Sportsbook Operations Associate:

  • Ensure that site content, promotions, betting events, and betting odds are presented and merchandised as expected
  • Run processes to support quality assurance, problem escalation, and competitor tracking
  • Work with our Content and Trading teams to ensure delivery of market-leading Sportsbook offerings
  • Manage the efficient execution and fulfillment of various promotions and pools.
  • Work on internal tools and reporting needs for the Operations team
  • Work cross-functionally with various teams including but not limited to Customer Experience, Analytics, Pools, States, and Trading
  • Maintain a database of promotions to assist in monitoring and recapping high-value promos.
  • Due to the nature of the sporting calendar, this position will regularly include early morning, afternoon, evening, late-night, and weekend shifts, which include 5 days of work with 2 days off

    What you'll bring:
    • You're a data-driven and strategic thinker with a deep understanding of the Sportsbook industry.
    • Proven ability to understand the customer and advocate for the customer's interest.
    • You have strong interpersonal and communication skills in both one-on-one and group settings.
    • Ability to work independently as part of a fast-growing team
    • Ideally, you have 1+ years in a customer-facing and/or marketing role.
    • Experience with Microsoft Excel, Google Suite, SQL/Snowflake is a preferred

      Who are we a good fit for?

      We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we're great at coming together to find creative solutions to some of tech's most interesting problems. If that sounds good to you, join usby Jobble

Keywords: Draftkings, Hoboken , Operations Associate, Sportsbook, Other , Hoboken, New Jersey

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