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Implementation Specialist

Company: Michael Page
Location: Hoboken
Posted on: July 18, 2021

Job Description:

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

*Description*

* Own the onboarding process of new accounts

* Work closely with clients to understand business needs and ensure success with software products

* Ensure timelines are met as a project manager

* Become the main point of contact between clients and the internal team

* Work with clients to build priorities and ensure there is a clear end-user training for these priorities/workflows

* Lead online webinars, consultations, and one-on-one demos with clients to educate key features of product

* Build, own, and execute client success/onboarding plans

* MINIMUM 2+ years of experience in a Customer Success/Account Manager position

* Native English speaker

* Strong presentation and public speaking skills

* Strong written communication skills

* Experience working with Web development frameworks such as Javascript, HTML, CSS, and Rest API. GraphQL is a plus.

Fast-growing tech SaaS startup based in NYC.

Full-time permanent opportunity with benefits!

Keywords: Michael Page, Hoboken , Implementation Specialist, Other , Hoboken, New Jersey

Click here to apply!

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