At Wiley, we welcome you for who you are, the background you
bring, and embrace individuals who get excited about learning
whether online or by book. Learning is for everyone, and so is our
workplace. Bring your experiences, your perspectives, and your
passion. It's in our differences that we empower the way the world
The Office Services Coordinator plays a highly visible role in
maintaining and projecting efficient and smooth operations of our
facilities for both staff and visitors. The primary focus areas
include general office service tasks, interaction with building
management and service vendors, management of select conference
room bookings, invoice submission and special projects, as
The incumbent will provide daily coverage to the Receptionist in
a functional capacity and provide access card support to Corporate
Security as needed.
How you will make an impact
Coordinate the day to day facilities and office services
departmental operations through the Help Desk and online service
ticket platform (responding to colleague phone, email and service
Manage scheduling and use of restricted conference rooms and
coordinate special conference room requirements requested
throughout the Facility. Direct colleagues to appropriate service
providers (catering, audio/visual, technology) as necessary.
In conjunction with the Sr. Facilities Manager, Space
Coordinators and Global Space Planning Specialist, organize and
participate in office moves within the Hoboken space.
Regularly collaborate with HR and IT to ensure timely and
correct set-up of new hires' workstation and equipment.
- Track and maintain up-to-date vendor COIs, submit building
request forms and ensure vendor coordination with building
We are looking for people who:
High school diploma
Minimum of two years' experience in an office services or
related office support role.
Provide outstanding customer service within all levels of the
Must be capable of multitasking in a fast-paced environment
while effectively managing your time, prioritizing tasks and
Basic computer skills Excel/Word/Outlook
Needs to be able balance the needs/requests of our internal
customers (staff) and external customers (clients/vendors) with the
decisions of upper management and the effects on appearance and
- Must have the ability to work in a position requiring constant
physical activity; and be able to lift items of up to 50
We are in one of the most dynamic periods in our history as
technology, globalism and economic diversity create far-reaching
changes in the world. As a learning business, Wiley makes
meaningful contributions to research discovery and lifelong
learning by helping organizations achieve their goals and people
achieve success from education through their career. We may have
been founded over two centuries ago, but our secret to success
remains the same: change with the times and adapt to meet the
ever-evolving needs of our customers. The company's headquarters
are located in Hoboken, New Jersey, with operations in the U.S.,
Europe, Asia, Australia, and Canada.
Wiley is an equal opportunity/affirmative action employer. We
evaluate qualified applicants and treat all applicants and
employees without regard to race, color, religion, sex, sexual
orientation, gender identity or expression, national origin,
disability, protected veteran status, or based on any individual's
status in any group or class protected by applicable federal, state
or local laws.
When applying please attach CV to be considered.