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Coordinator - Office Services

Company: John Wiley & Sons, Inc.
Location: Hoboken
Posted on: June 12, 2021

Job Description:

At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It's in our differences that we empower the way the world learns.

The Office Services Coordinator plays a highly visible role in maintaining and projecting efficient and smooth operations of our facilities for both staff and visitors. The primary focus areas include general office service tasks, interaction with building management and service vendors, management of select conference room bookings, invoice submission and special projects, as assigned.

The incumbent will provide daily coverage to the Receptionist in a functional capacity and provide access card support to Corporate Security as needed.

How you will make an impact

  • Coordinate the day to day facilities and office services departmental operations through the Help Desk and online service ticket platform (responding to colleague phone, email and service desk requests).

  • Manage scheduling and use of restricted conference rooms and coordinate special conference room requirements requested throughout the Facility. Direct colleagues to appropriate service providers (catering, audio/visual, technology) as necessary.

  • In conjunction with the Sr. Facilities Manager, Space Coordinators and Global Space Planning Specialist, organize and participate in office moves within the Hoboken space.

  • Regularly collaborate with HR and IT to ensure timely and correct set-up of new hires' workstation and equipment.

  • Track and maintain up-to-date vendor COIs, submit building request forms and ensure vendor coordination with building management.

We are looking for people who:

  • High school diploma

  • Minimum of two years' experience in an office services or related office support role.

  • Provide outstanding customer service within all levels of the business.

  • Must be capable of multitasking in a fast-paced environment while effectively managing your time, prioritizing tasks and meeting deadlines.

  • Basic computer skills Excel/Word/Outlook

  • Needs to be able balance the needs/requests of our internal customers (staff) and external customers (clients/vendors) with the decisions of upper management and the effects on appearance and organization.

  • Must have the ability to work in a position requiring constant physical activity; and be able to lift items of up to 50 pounds.

About Wiley

We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company's headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.

Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual's status in any group or class protected by applicable federal, state or local laws.

When applying please attach CV to be considered.


Keywords: John Wiley & Sons, Inc., Hoboken , Coordinator - Office Services, Other , Hoboken, New Jersey

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