Infrastructure Team Lead
Posted on: January 7, 2021
Are you a tech nerd obsessed with modern cloud technology and
mobile products? Are you extremely organized and excel at taking
ownership of complex and highly scalable environments? Are you an
innovative thinker who enjoys working in a high paced agile
environment? Does working in a collaborative environment alongside
talented engineers and some of the hottest technologies make you
contemplate leaving your current role?
If so, you are the at the right place! We are looking for someone
who will be instrumental in the growth of the organization and its
infrastructure and system needs. A person who will ensure that we
are highly scalable and available to our customers while taking on
the role of gatekeeper and ensuring the tech teams are pushing the
highest of quality products to the authorities and customers.
Someone to be the main point of contact for the authorities, our
business team as well as our US and European Tech teams for tech
related queries. We want innovators, we want doers!
This role will be the starting point of our Tech department in the
Tipico USA office. This person needs to have exceptional
organizational and prioritization skills along with the ability to
manage multiple tasks. They will need to work with teams throughout
the organization to drive the technical visions and ensure we are
maintaining strong relationships with regulators and our Tipico
tech teams in the US and in Europe.
The Infrastructure Team Lead will be report directly to the
Managing Director and work together with the rest of the management
team, tech team and business operations.
The Infrastructure Team Lead is responsible for the technical side
of the operations work: processes, engineering and development. The
position holder ensures that the technical vision of the department
is supported and executed within the teams, by:
Managing and building an infrastructure team, ensuring the team
uses the best practices and are following common standards
Providing leadership to the team and throughout the company by
directing, advising, and mentoring junior level engineers.
Helping create and expand the team's culture through innovation,
collaboration, communication and purpose.
Owning the responsibility for the production, stability and uptime
for all of our customer facing products while managing all US
Existing as the main contact person for the gaming authorities as
well as the business and US and European Tech teams when it comes
to all US production systems, release, testing and hardware related
Owning the responsibility to run change, release, incident and
problem management processes within the technology pillar.
Managing the production systems as its gatekeeper by organizing the
Change Advisory Board and making sure all changes to the production
environment are meeting all requirements (operational, security,
qualitative) before they are rolled out.
Driving the root cause analyses by connecting all involved parties
to ensure sustainable fixing of dysfunctional services.
Defining the classification and prioritization of incidents while
managing the flow of information and escalations among involved
teams to make sure that all incidents are resolved in a timely
Driving the Continuous Service Improvements for the processes that
you are responsible for which includes the definition of meaningful
SLAs and KPIs as well as automatic reporting to senior
Guaranteeing continuous delivery and including automated testing
and deployment of artefacts.
Encouraging the sharing of knowledge and creating documentation
that makes information easy and accessible to teams.
Prioritizing the daily work within your area of responsibility,
according to management/business commitments and urgent needs
within the teams.
Bachelor/Master's Degree in Computer Science
4-5+ years of professional experience in the field of work
Strong leadership skills and experience providing counsel to an
internal software engineering team.
Excellent skills in process management (understanding and
optimization of processes)
Distinct analytical mindset to ensure a sustainable handling of
incidents and problems
Solid understanding of ITIL in general and how the various
processes are connected to each other
Positive attitude and the ability to understand the critical
urgency of topics along with extremely strong analytical and
Expert level with Linux
Broad and deep technical understanding with focus on high
availability, performance and security.
Technical key driver, enabler and motivator for the involved team
Self-initiative, solution-oriented way of working, agile
Strong communication skills
Affinity to quickly adapt and work with new technologies
Skills in a scripting Language like Python would be a plus
Must have the ability to work with and develop strong relationships
with regulatory associations such as the regulator as well as
internal and external stakeholders to respond to requests and
communicate results as needed.
Proven ability to create and sustain a high degree of
confidentiality, trust and integrity.
Exceptional written and verbal communication skills.
Expert knowledge of cloud computing technologies (AWS, Openstack,
Deep experience with CI/CD and provisioning tools (GIT, Jenkins,
Chef, Puppet, Terraform)
Nice to have:
Online gaming and gambling experience
Worked in FinTech companies, familiar with transaction-based
What's in it for you:
A state-of-the-art technology stack and transaction volumes.
Work in an environment where you, your work and ideas matter and
have an impact.
Building up a green field product from scratch.
You will be a be part of the first in the new and upcoming USA
online sportsbetting market.
Work in a new and young business with high potential and
Build your own success story together with us.
Start-up feeling, backed-up by the group. Leading European sports
betting house, this is a high-volume business and working.
Self-organized, self-responsible and entrepreneurial
Medical, Vision , Dental Benefits.
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Keywords: Tipico, Hoboken , Infrastructure Team Lead, Other , Hoboken, New Jersey
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