Digital Product Manager

Company: Wiley
Location: Hoboken
Posted on: September 12, 2020

Job Description:

Wiley is a provider of content-enabled solutions that improve outcomes in research, education, and professional practice. Our core businesses produce scientific, technical, medical, and scholarly journals, reference works, books, database services, and advertising; professional books, subscription products, certification and training services and online applications and education content and services including integrated online teaching and learning resources for undergraduate and graduate students and lifelong learners. The company’s headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.

Digital Product Manager

The Digital Product Manager will lead a cross-functional development process including engineering, data science, design and editorial to continuously improve the outcomes of our students and instructors. Primarily, the purpose of the position is to identify the next things we should build or improve that will advance the broader strategy of growth and profitability.

Key responsibilities of the role:

· Know the customer: actively pursue engagement with students and instructors using usability studies, market studies and research to understand deeply what’s working, what’s not working and what unmet needs could transform the user experience.

· Know the market: become an expert in the space of edtech, understand direct and indirect competitors, leverage this insight to inform Knewton market positioning and product strategy.

· Establish a shared vision for the team working with Sales, Editorial and senior leadership to align product strategy with the broader organizational strategy and market development.

· Lead the agile team by providing a compelling vision, prioritized opportunities, clarity of requirements and maintaining an open dialog on broader business context and voice of the customer.

· Develop innovative solutions by working collaboratively with engineering, UX, data science and editorial in an agile process, facilitating a creative process that finds the best balance of speed, learnings and value delivered.

· Anticipate technical implementation details and sizing; facilitate engineering execution

· Leverage data: utilize current and historical product data to understand current patterns of usage and dig into root causes of customer concerns to identify new opportunities. Crisply communicate findings to drive buy-in and efficient decision making in feature development. Utilize and evolve KPI framework to ensure the team is in-tune with the health of the product and working in the right direction.

Skills/Experience:

Overall, 3-5 years experience as a technical product manager

3-5 years experience working on web applications or SaaS products

3-5 years experience creating examples through wire frames and mock ups

Organizational and analytical skills User research Understanding of digital KPIs, web analytics and business intelligence

Can self-manage with many competing priorities; is excited to work in a changing landscape

Experience managing a scrum team Can inspire a team to adapt and succeed; Can arbitrate conflict and drive decision making

Education Requirements: University Degree

Although we appreciate your interest only those candidates with whom we are interested in interviewing will be contacted.

Keywords: Wiley, Hoboken , Digital Product Manager, Other , Hoboken, New Jersey