Career Opportunities: Director, Enterprise Applications Delivery
(42455) Req Id 42455 - Posted 08/03/2020
- Information Technology - Job Posting
Region (1) - Job Posting Location (1) -
Title: Director, Enterprise Applications Delivery
Location: Hoboken or Remote
We are in one of the most dynamic periods in our history as
technology; globalism and economic diversity create far-reaching
changes in the world. The demand for knowledge and learning has
never been greater, and Wiley is at the forefront of meeting that
need. As a learning business, we make meaningful contributions to
research discovery and lifelong learning by helping organizations
achieve their goals and people achieve success from education
through their careers. We may have been founded over two centuries
ago, but our secret to success remains the same: change with the
times and adapt to meet the ever-evolving needs of our
Summary : - Director, Enterprise Applications Delivery will be
responsible for managing delivery of investment portfolio
initiatives and oversee IT delivery services as a single point of
contact. She/he will be accountable to define, track and manage
services provided Wiley’s vendors on an outcome based, SLAs driven
engagements . Must have experience defining, building and growing
teams including Service pricing, defining operational procedures,
setting service standards, defining and reporting SLA’s, etc.
Operates within established policies and procedures but adapts
departmental plans and priorities to address resource and
Manage third-party vendors related to ERP platforms for lowering
costs, ensuring scalability and global delivery.
Design and deliver support and service solutions for customers
in line with Wiley and/or industry best practices
Strategize the appropriate coverage to meet business needs and
Service Level Agreements (SLAs); as well as to achieve excellence
in customer service
Ensure that meaningful metrics related to established SLAs,
availability, capacity, and performance are captured, validated,
Lead delivery approaches for a complex enterprise application
with AS400 and SAP Applications.
Define delivery approaches for Enterprise applications
modernization and ERP transformation journey to non-SAP industry
leading solutions and S/4HANA for complex legacy portfolio.
Structure delivery approach, define and execute RFPs and right
Look for opportunities to rationalize the application portfolio
and move functionality to ERP platforms
Provide overall leadership and guidance on transformation
roadmap, solution design, integration, architecture,
infrastructure, reporting, data migration integration and
Guide the business in utilizing platform functionality to the
best extent possible, including the review of business processes
and system integration challenges.
Deliver on multiple key initiatives in parallel in a
cost-effective offshore centric delivery model.
Lead delivery approach of acquisition integrations for
enterprise application platforms.
Collaborate with other leaders to prioritize programs and manage
Lead the transformation to Scaled Agile delivery framework
Manage software partner relationships to ensure alignment with a
Bachelor’s degree in computer science or related field or a
combination of related experience and education.
15+ years’ experience with a minimum of 5 years in a similar
Proven experience managing multi-year 50M IT delivery services
and of 20M projects portfolio
Prior delivery implementation experience with business process
re-engineering initiatives in specific functional areas such as
Order-To-Cash, Pricing Models, Material Management, Demand, and
Supply chain management, Financial Supply chain management,
Experience with delivering upon specific SAP modules/products
such as SAP ARIBA, Procurement), One Source(Tax), (Concur
(T&E), SAP FICO (Financial Accounting & Controlling), SAP SD
(Sales & Distribution), SAP MM (Materials Management), SAP MDG
(Master Data Governance), SAP Project Systems
Define a 3-year project delivery roadmap for the end-state
architecture to align with business goals and objectives.
Very knowledgeable in roadmap of SAP Products, SAP eco-system
applications and competing solutions.
Experience in developing roadmap and delivery of Migration to
S/4 Hana Cloud, SAP Fiori UX
Experience in delivering digital solutions leveraging AI/ML to
improve Enterprise applications processes
Experience leading project delivery of non-SAP enterprise
systems and legacy platforms.
Solid communication and interpersonal skills to collaborate with
business stakeholders and development teams and to make project
Excellent negotiation, organizational, time-management skills
and the ability to plan for scheduled tasks
Thorough understanding of the project life cycle from
Requirements Definition through Post Implementation Support
Ability to build business cases to represent technology
responsibilities and costs to define and deliver strategic
Strong analytical and problem-solving skills
Extremely proficient in the use of MS Office products such as
Project, Excel, Word, and PowerPoint
Versatile, dynamic, demonstrates initiative, results-oriented,
flexible and able to work under tight deadlines
Critical thinker with good judgment and initiative
Proven ability to be flexible and work hard, both independently
and in a matrix team environment
Experience in collaboration in a matrix-IT delivery environment,
and across multiple and diverse groups.
Experience with cloud and DevOps
Wiley is an equal opportunity employer and does not discriminate
on the basis on race, color, creed, national origin, sex, sexual
orientation, religion, age, disability or other legally protected
status. Employment is contingent upon the successful completion of
a background check and employment review.