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Director, Enterprise Applications Delivery

Company: Wiley
Location: Hoboken
Posted on: September 12, 2020

Job Description:

Career Opportunities: Director, Enterprise Applications Delivery (42455) Req Id  42455  - Posted  08/03/2020  -  Information Technology  -  Job Posting Region (1)  -  Job Posting Location (1)  -  Wiley

Title:  Director, Enterprise Applications Delivery

Location:  Hoboken or Remote

We are in one of the most dynamic periods in our history as technology; globalism and economic diversity create far-reaching changes in the world. The demand for knowledge and learning has never been greater, and Wiley is at the forefront of meeting that need. As a learning business, we make meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their careers. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers.

Summary : - Director, Enterprise Applications Delivery will be responsible for managing delivery of investment portfolio initiatives and oversee IT delivery services as a single point of contact. She/he will be accountable to define, track and manage services provided Wiley’s vendors on an outcome based, SLAs driven engagements . Must have experience defining, building and growing teams including Service pricing, defining operational procedures, setting service standards, defining and reporting SLA’s, etc. Operates within established policies and procedures but adapts departmental plans and priorities to address resource and operational challenges.

Responsibilities

Manage third-party vendors related to ERP platforms for lowering costs, ensuring scalability and global delivery.

Design and deliver support and service solutions for customers in line with Wiley and/or industry best practices

Strategize the appropriate coverage to meet business needs and Service Level Agreements (SLAs); as well as to achieve excellence in customer service

Ensure that meaningful metrics related to established SLAs, availability, capacity, and performance are captured, validated, and reported.

Lead delivery approaches for a complex enterprise application with AS400 and SAP Applications.

Define delivery approaches for Enterprise applications modernization and ERP transformation journey to non-SAP industry leading solutions and S/4HANA for complex legacy portfolio.

Structure delivery approach, define and execute RFPs and right partner selection.

Look for opportunities to rationalize the application portfolio and move functionality to ERP platforms

Provide overall leadership and guidance on transformation roadmap, solution design, integration, architecture, infrastructure, reporting, data migration integration and decommissioning.

Guide the business in utilizing platform functionality to the best extent possible, including the review of business processes and system integration challenges.

Deliver on multiple key initiatives in parallel in a cost-effective offshore centric delivery model.

Lead delivery approach of acquisition integrations for enterprise application platforms.

Collaborate with other leaders to prioritize programs and manage dependencies.

Lead the transformation to Scaled Agile delivery framework

Manage software partner relationships to ensure alignment with a roadmap.

Requirements

Bachelor’s degree in computer science or related field or a combination of related experience and education.

15+ years’ experience with a minimum of 5 years in a similar role.

Proven experience managing multi-year 50M IT delivery services and of 20M projects portfolio

Prior delivery implementation experience with business process re-engineering initiatives in specific functional areas such as Order-To-Cash, Pricing Models, Material Management, Demand, and Supply chain management, Financial Supply chain management, etc.

Experience with delivering upon specific SAP modules/products such as SAP ARIBA, Procurement), One Source(Tax), (Concur (T&E), SAP FICO (Financial Accounting & Controlling), SAP SD (Sales & Distribution), SAP MM (Materials Management), SAP MDG (Master Data Governance), SAP Project Systems

Define a 3-year project delivery roadmap for the end-state architecture to align with business goals and objectives.

Very knowledgeable in roadmap of SAP Products, SAP eco-system applications and competing solutions.

Experience in developing roadmap and delivery of Migration to S/4 Hana Cloud, SAP Fiori UX

Experience in delivering digital solutions leveraging AI/ML to improve Enterprise applications processes

Experience leading project delivery of non-SAP enterprise systems and legacy platforms.

Solid communication and interpersonal skills to collaborate with business stakeholders and development teams and to make project presentations

Excellent negotiation, organizational, time-management skills and the ability to plan for scheduled tasks

Thorough understanding of the project life cycle from Requirements Definition through Post Implementation Support

Ability to build business cases to represent technology responsibilities and costs to define and deliver strategic projects

Strong analytical and problem-solving skills

Extremely proficient in the use of MS Office products such as Project, Excel, Word, and PowerPoint

Versatile, dynamic, demonstrates initiative, results-oriented, flexible and able to work under tight deadlines

Critical thinker with good judgment and initiative

Proven ability to be flexible and work hard, both independently and in a matrix team environment

Experience in collaboration in a matrix-IT delivery environment, and across multiple and diverse groups.

Experience with cloud and DevOps

Wiley is an equal opportunity employer and does not discriminate on the basis on race, color, creed, national origin, sex, sexual orientation, religion, age, disability or other legally protected status. Employment is contingent upon the successful completion of a background check and employment review.

Keywords: Wiley, Hoboken , Director, Enterprise Applications Delivery, Other , Hoboken, New Jersey

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