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Senior Product Manager (41484)

Company: Wiley
Location: Hoboken
Posted on: September 12, 2020

Job Description:

Req Id  41484  - Posted  06/18/2020  -  Sales  -  Job Posting Region (1)  -  Job Posting Location (2)  -  Wiley

Wiley is a provider of content-enabled solutions that improve outcomes in research, education, and professional practice. Our core businesses produce scientific, technical, medical, and scholarly journals, reference works, books, database services, and advertising; professional books, subscription products, certification and training services and online applications and education content and services including integrated online teaching and learning resources for undergraduate and graduate students and lifelong learners. The company’s headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.

Senior Product Manager

Hoboken, NJ or Remote

Wiley is looking for a talented Senior Product Manager to support the Sales CRM function. This position will be the primary connection between the Sales leadership team, Sales users, and the Technology team. The Sr. Product Manager is responsible for developing a product vision and roadmap for the CRM that is based on the needs of the business and working with the Technology team to execute on that roadmap based on Agile development methodologies.

Responsibilities:

Partner with Sales leadership and key stakeholders to establish a product roadmap that is tightly aligned to the business strategy goals and enable sales productivity

Obtain deep understanding of sales team workflows, processes and tools including gathering constant feedback from sales advisory board and sales team members and shadowing key sales reps on customer visits

Maintain and constantly refine and reprioritize the product backlog, ensuring that upcoming user stories are fully defined and documented so that the development teams can maintain momentum

Create comprehensive acceptance criteria and partner with the Technology / Agile team and business users to fully test all enhancements

Continuously deliver system and process changes to the user community through the Agile release process and a highly effective method of communicating change to the business users

Manage support queue and prioritize development actions according to business impact

Skills/ Experience Required

5+ years’ experience as an Agile Product owner, or equivalent experience as a Business Analyst or Product Manager for a SaaS product

CRM experience, specifically salesforce.com

Proven Business Process Optimization and Change Management experience

Lean Six Sigma or equivalent quality experience

Research industry experience a plus

Education Requirements

Bachelor’s Degree or Higher

Job Location

Hoboken, NJ or Remote

Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual’s status in any group or class protected by applicable federal, state or local laws.

Although we appreciate your interest only those candidates with whom we are interested in interviewing will be contacted.

Keywords: Wiley, Hoboken , Senior Product Manager (41484), Other , Hoboken, New Jersey

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