Desktop Support at Hoboken NJ
Company: Wipro Ltd.
Posted on: August 1, 2020
Job title Desktop Support Location Hoboken NJ Job type 1 year W2
contract with Benefits REQUIRED SKILLS 1 yearsrsquo experience
providing IT Infrastructure field support which includes
troubleshooting hardware, software, operating system issues and
problems and fixing the issues without impacting violating the
hardware warranty or customer security compliance requirements.
Hands on experience in installing, troubleshooting and fixing
desktops, printers, laptop and other computer peripherals hardware
problems as well as desktop applications. Basic knowledge of
enterprise LAN and WAN setups and concepts. Ability to perform
smart hand activity under instruction based activities at sites.
Ability to lift move computer equipment weighing up to 50Lbs.
Skilled in desk side support and PC breakfix including basic
administration of Windows OS. Experience with Anti-spyware and
Anti-virus software. Some usage Knowledge of TCPIP networking, DNS,
DHCP, VPN, and RDP. Smart hand support for peripheral and
networking hardware, including, but not limited to monitors,
keyboards, mice, printers, fax machines, scanners, routers,
wireless routers, switches, firewalls, racks, cabinets, multi-port
data termination panels all under lsquoSmart Handsrsquo capability.
Ability to troubleshoot issues with systems and networks using good
deductive reasoning skills. Good written and oral communications
skills with clients and management as well as people skills.
Ability to work with deadlines and complete tasks on-time.
Preferably with an Associatersquos Degree in Electronics and
CompTIA A Certification. Knowledge and experience of ticketing
tools ( ServiceNow Remedy etc.), Basic understanding and
troubleshooting of Mobile Device Management system( Airwatch
Xenmobile Mobile iron etc), Basic understanding and troubleshooting
for VDI, SCCM LAnDesk Altris, Skype for Business, OneDrive.
Keywords: Wipro Ltd., Hoboken , Desktop Support at Hoboken NJ, Other , Hoboken, New Jersey
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