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Principal Software Engineer

Company: NICE CXone
Location: Hoboken
Posted on: November 12, 2021

Job Description:

Principal Software Engineer - Cloud AnalyticsLocation: U.S.-Based NICE locations The Principal Software Engineer is an integrated part of the NICE CEA Cloud Analytics group with specific focus the NICE analytics platform and applications, working on our cutting-edge cloud technologies to enable customers unparalleled insight and engagement across multiple channels.Key responsibilities of this position include contributing to all tiers of the technology, including (but not limited to) design and development of products and features, unit testing, code reviews, resolving defects, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.A Principal Software Engineer will coach and/or mentor others in the team and be expected to provide leadership within the development group, as well as across other teams within the company.As a Principal Software Engineer, a typical day might include:

  • Being part of a cross-functional, distributed Scrum team that develops and supports the product.
  • Supporting and contributing to an existing cloud-native software stack with some 60 microservices spanning multiple subcomponents that can process TB of data daily across multiple global deployments.
  • Contributing to the overall architecture vision of an ever-evolving software platform and executing on that vision
  • Designing of software features according to agreed standards, architecture and requirements
  • Planning and performing testing to ensure fit to standards (e.g. security, scalability, etc.), as well as functional and non-functional requirements
  • Providing critical technical capabilities to the team and evangelizing those skills to othersTo land this Gig, You'll Need:
    • Bachelor's degree in Computer Science or equivalent work experience required.
    • 10+ years of Java/J2EE software development experience
    • Experience as a hands-on developer working with agile software development methodology
    • Experience in SaaS (Software as a Service), on AWS or other public cloud
    • Experience with developing massively scalable, multi-user, secure Enterprise-grade applications
    • Experience with container-based REST microservices in Java and other languages
    • Strong data skills and experience in development against both RDBMS and NoSQL data stores
    • Experience with automation testing at the unit and system level
    • Proven ability to reason through difficult, distributed programming problems at scale
    • Proven ability to tackle projects with a can-do attitude
    • Ability to understand and manipulate complex data.
    • Ability to reverse engineer and understand a complex, mature code base quickly
    • Ability to communicate effectively in English with customers and peers abroadBonus Experience:
      • Familiarity with BI, Analytics, Natural Language Processing, Machine Learning techniques
      • Call center and telecom experience
      • Experience with front end languages such as JavaScript, AngularJS or React
      • Scripting experience (Python, Shell, Bash) ABOUT NICE inContact: NICE CXone makes it easy and affordable for organizations around the globe to create stand-out customer experiences while meeting key business metrics. NICE CXone continuously innovates and is the only provider to offer a complete customer interaction platform in the cloud that is flexible, scalable and reliable for enterprise, small business, government and business process outsourcers. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions

Keywords: NICE CXone, Hoboken , Principal Software Engineer, IT / Software / Systems , Hoboken, New Jersey

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