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Restaurant Manager

Company: Johnny Rockets
Location: Hoboken
Posted on: November 27, 2022

Job Description:

As a Restaurant Manager, you will be responsible for the Restaurant's sales and profitability results through effective people and performance management. - -ESSENTIAL DUTIES AND RESPONSIBILITIES -

  • Achieve restaurant unit financial plan, including P&L and inventory management.
  • Model superior Guest service skills for all staff to follow.
  • Manage the team to ensure that not only is their job performed properly, but also they are managed in a positive manner that results in a great guest experience.
  • Build Guest loyalty to ensure repeat guests.
  • Drive profitability of the restaurant through positive management of food and labor.
  • Ensure all people and profit systems are utilized on a consistent basis.
  • Handle Guest concerns "right here and now." Each Guest transaction must be handled in a way that spreads Johnny Rockets' reputation in a positive manner.
  • Ensure the Guest Promise is being followed by every crew member on every shift.
  • Evaluate the local market to come up with Local Store Marketing/Communications plans to support restaurant sales growth.
  • Maintain a positive and upbeat attitude toward Guests and team members. This is a service position meaning that you always service either an internal or external customer
  • Manage subordinate supervisors who supervise up to 20 team members (shift size varies).
  • Responsible for the overall development and evaluation of team members.
  • Constantly scout and hire great talent; continuously recognize and develop this talent.
  • Onboarding and training of newly hired team members.
  • Handle all employee relations issues including discipline and documentationRequired qualifications:
    • 21+ years or older
    • Legally authorized to work in the United States

Keywords: Johnny Rockets, Hoboken , Restaurant Manager, Hospitality & Tourism , Hoboken, New Jersey

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