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Full Time Customer Service Associate

Company: Creative Acquisitions
Location: Hoboken
Posted on: November 14, 2021

Job Description:

Customer Service Associate Wanted!! Creative Acquisitions is a sales and marketing company based in Hoboken. We have openings for talented customer service advisors with an outgoing personality and a desire to provide the kind of customer service our clients expect. In return for your hard work, we offer an excellent compensation package, so the harder you work, the more you earn. Qualities We Are Looking for in a Customer Service Associate The ideal customer service associate will be warm, friendly, outgoing, and have a desire to please. The right personality is very important for this role, so you will need to be comfortable talking to clients from a range of different businesses and management levels. Great communication skills are vital, both in person, over the telephone, and via the written word. Here at Creative Acquisitions, we all work as part of a team, so we are looking for team players who are flexible and willing to try their hand in other areas of the business. Other desirable attributes include: Language skills A belief that the customer is always right Sales and marketing experience Customer Service Associate: As a Creative Customer Service Associate, you will be expected to engage with clients via telephone, email, and face-to-face. Your priority will be to resolve client issues in a friendly, helpful manner and inquiries will need to be dealt with as quickly as possible. Other aspects of the job include : Attending client meetings Tracking sales Updating the customer database Upselling where applicable Customer retention New customer acquisition General administrative work Job Requirements:Responsibilities: Conducting business to business presentations for our clients Creating brand awareness and business development Learning the foundations of sales and marketing techniques Training and developing new representatives Creating and updating customer accounts Giving creative ideas regarding sales and customer service Completing the sales process from start to finish Benefits: Learn transferable sales, marketing, customer service and business development techniques Top performers will receive opportunities to travel and advancement Not a desk job! A bright and uplifting work environment Mentors and leaders who are encouraging and care about your success Learn how to run a business from the ground up Requirements: Do-it-now type of attitude Can easily overcome obstacles and roadblocks; be solution oriented Ability to work in a fast-paced environment Great work ethic Solid written and verbal skills Excellent customer service and people skills Ability to work independently and with little to no supervision Previous experience in a customer service/sales environment is desirable, but not essential, as all relevant training will be provided to the successful candidate. The right personality and a willingness to learn are more important.

Keywords: Creative Acquisitions, Hoboken , Full Time Customer Service Associate, Hospitality & Tourism , Hoboken, New Jersey

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