Manager, Medical Quality Assessment

Company: Quest Diagnostics Incorporated
Location: Secaucus
Posted on: April 16, 2024

Job Description:

This position assesses quality activities for all Quest Diagnostics laboratories by, primarily, performing Quality Assessments to ensure compliance with regulatory standards and Quest policies.This is a Remote opportunity. Travel Required: (50- 60)%

• Conduct and/or lead internal inspections of Quest Diagnostics domestic and international laboratories. This includes the following: Esoteric laboratories, Regional laboratories, AmeriPath Diagnostics, Quest hospital laboratories (QHLs), rapid response laboratories, joint venture laboratories, point of care testing and contracted laboratories.
• Compose and submit timely and accurate inspection reports for corresponding inspections.
• Manage inspection responses to ensure completeness and accuracy.
• Maintain knowledge of laboratory regulatory requirements, to include accrediting bodies, federal, state, and local requirements as well as Quest Diagnostics policies.
• Represent MQA on various company teams/groups related to laboratory testing.
• Provide communication to the laboratories on relevant quality issues.
• Collaborate with National Laboratory Operations and Business Transformation teams.
• Serve as a resource and subject matter expert (SME) to laboratories for quality and regulatory issues.
• Participate in quality monitoring activities for Clinical Pathology, as required (e.g., metrics, Proficiency Testing (PT), CAP educational surveys, CAP, RQI, etc.).
• Prepare written communications and deliver presentations to laboratories, as required.
• Provide on-site consultation on quality and/or regulatory issues.
• Support and participate in special company-wide projects, QMS projects, etc.
• Participate in annual continuing education and company training, as designated.
• Comply with all Quest Diagnostics policies including, but not limited to:
  • Employee Handbook
  • "Your Compliance Policy Handbook"
    Required WorkExperience:
    • Three (3) years-experience in a laboratory, including leadership responsibilities - required
    • Three (3) years-experience in laboratory quality assurance/quality control activities, including laboratory regulations/accreditation requirements - required
    • Two+ (2+) years-experience in Molecular/Molecular Pathology laboratory (preferred)
    • Experience conducting CAP or other regulatory audits (preferred)
    • Experience managing a laboratory department, to include pre-analytic, analytic and post analytic QA/QC activities.
    • Graduate of AMA-approved school or Graduate of NCCLS approved program or equivalent.Preferred Work Experience:
      • Hospital work experience
      • QCM CertificationPhysical and Mental Requirements:
        • Maintain composure under pressure
        • Adapts to change
        • Ability to grasp information quickly
        • Ability to multi-task
        • Using effective verbal communication
        • Using effective written communication
        • Handle stress & emotions
        • Making decisions
        • Examine/observe details
        • Frequent travel by commercial air (50-60%)Skills:
          • Proficient in Microsoft Word, Excel, Outlook, etc.
          • Possesses excellent communication (verbal and written), influencing, and collaboration skills
          • Ability to work independently and effectively plan/organize work and projects
          • Demonstrate team building and problem-solving skillsEDUCATION Bachelor's Degree(Required)LICENSECERTIFICATIONS ASCP Certification(Required)Six Sigma Certified Green Belt

Keywords: Quest Diagnostics Incorporated, Hoboken , Manager, Medical Quality Assessment, Healthcare , Secaucus, New Jersey