Vice President, Client Service II
Company: bny mellon
Location: Berwyn
Posted on: January 4, 2026
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Job Description:
At BNY, our culture allows us to run our company better and
enables employees’ growth and success. As a leading global
financial services company at the heart of the global financial
system, we influence nearly 20% of the world’s investible assets.
Every day, our teams harness cutting-edge AI and breakthrough
technologies to collaborate with clients, driving transformative
solutions that redefine industries and uplift communities
worldwide. Recognized as a top destination for innovators and
champions of inclusion, BNY is where bold ideas meet advanced
technology and exceptional talent. Together, we power the future of
finance – and this is what LifeAtBNY is all about. Join us and be
part of something extraordinary. We’re seeking a future team member
for the role of Vice President, Client Service II to join our
Archer team. This role is located in Berwyn, PA and Pittsburgh, PA
– Hybrid. In this role, you’ll make an impact in the following
ways: Manage customer needs, business drivers and service
requirements Develop strong relationships with client ‘Economic
buyer’ Manage client master agreements and list of services Act as
Subject Matter Expert (SME) for Archer product offering, articulate
best practices and make business process recommendations Drive
regular client meetings/calls with project updates, ongoing status,
and platform updates Coordinate new business development efforts,
accelerate revenue Act as a mentor for less tenured staff –
coordinate training sessions, as required To be successful in this
role, we’re seeking the following: BA/BS in Accounting, Finance, or
related field preferred or the equivalent combination of education
and experience is required Prior experience working as key contact
to deliver small projects successfully 7 - 10 years of experience
in a related financial services role(s) Exceptional client service,
advocacy, problem-solving and relationship development skills
Expertise in coordinating across multi-functional teams Excellent
verbal and written communication skills Adapt at prioritization of
multiple tasks Outstanding organizational and follow up skills are
a must Motivated to work effectively among a team of professionals
and operate with minimal oversight, when the situations require
Expected travel approximately 10-20% Here’s a few of our recent
awards: America’s Most Innovative Companies, Fortune, 2025 World’s
Most Admired Companies, Fortune 2025 “Most Just Companies”, Just
Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly
competitive compensation, benefits, and wellbeing programs rooted
in a strong culture of excellence and our pay-for-performance
philosophy. We provide access to flexible global resources and
tools for your life’s journey. Focus on your health, foster your
personal resilience, and reach your financial goals as a valued
member of our team, along with generous paid leaves, including paid
volunteer time, that can support you and your family through
moments that matter. BNY is an Equal Employment
Opportunity/Affirmative Action Employer - Underrepresented racial
and ethnic groups/Females/Individuals with Disabilities/Protected
Veterans.
Keywords: bny mellon, Hoboken , Vice President, Client Service II, Executive , Berwyn, New Jersey
