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Senior Product Manager

Company: NICE
Location: Hoboken
Posted on: November 22, 2022

Job Description:

Senior Product ManagerProduct Management - USA
NICE creates technology that enables organizations to create better customer experiences. Thats why more than 25,000 organizations across 150+ countries use our solutions, including over 80 of the Fortune 100 companies.NICE is growing rapidly and seeking a Senior Product Manager to join the Customer Engagement Analytics team. This role is essential to our growthand will help businesses gain insights from every customer interaction.What Youll Be DoingAs a product manager at NICE, you will discover new products and features that are useful, valuable, and technically feasible. Specifically, you will:

  • Identify market needs by conducing researching and talking with customers and stakeholders
  • Define roadmaps and prioritize features
  • Documentuser stories and use cases
  • Manage relationships and align roadmaps across teams to ensure successful execution
  • Align teams to the direction and generate excitement about the market challenge theyre solving
  • Make tough decisions balancing constraints in scope, complexity and time-to-market
  • Shape agile process with engineering to serve the teams needs
  • Bring new products to market by working with all stakeholders, including sales, marketing, and services What Youll Need
    • Bachelors degree in a relevant field
    • 5+ years of experience Agile Product Management
    • Enterprise (B2B) software product management experience
    • Demonstrated success in software requirement definition
    • Fluency with current execution paradigms (e.g. Agile Scrum)
    • Ability to translate customer feedback into software solutions
    • Excellent communication and interpersonal skills
    • Expert decision-making skills
    • Excellent negotiation skills to resolve internal and external competing priorities
    • Aptitude for leading and mentoring teams Would Be Very NICE If You Have
      • Experience with 3rd party cloud (e.g. AWS) native applications
      • Contact Center process familiarity
      • Familiarity with the use of digital (text, social) channels in large organizations

Keywords: NICE, Hoboken , Senior Product Manager, Executive , Hoboken, New Jersey

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