Operational Risk Senior Officer - Senior Vice President (SVP)
Company: Citi
Location: Hoboken
Posted on: July 28, 2022
Job Description:
Citi is currently recruiting for a Senior Vice President
(Operational Risk Sr Officer I) professional for the Operational
Risk Management Processing Risk Design Group with well-rounded
knowledge and experience in Operational Risk Management, Lean or
Lean Six Sigma methodologies and Markets Trading in Equities, Rates
and Currencies, Commodities and Spread Products asset classes to
play a leading role in process and control design optimization and
risk mitigation for Processing Risk.Your role will be to partner
with senior leaders across Citi s Markets business to drive
end-to-end processing risk transformation, putting the customer at
the center of the process and designing and enabling change to
reinforce that position. Through the application of Lean tools and
techniques, you will identify major pain points, investigate their
root causes and provide innovative solutions to mitigate risk that
transforms the client experience. You will become a trusted and
independent advisor to the Business, upskilling and empowering our
people to independently solve problems for the benefit of our
clients.The Operational Risk Sr Officer I is a strategic
professional who closely follows latest trends in own field and
adapts them for application within own job and the business.
Typically, a small number of people within the business that
provide the same level of expertise. Excellent communication skills
required in order to negotiate internally, often at a senior level.
Developed communication and diplomacy skills are required in order
to guide, influence and convince others, in particular colleagues
in other areas and occasional external customers. Accountable for
significant direct business results or authoritative advice
regarding the operations of the business. Necessitates a degree of
responsibility over technical strategy. Primarily affects a
sub-function. Responsible for handling staff management issues,
including resource management and allocation of work within the
team/project. Responsibilities:
- Establishes and oversees the application of operational risk
policies, technology and tools, and governance processes to create
lasting solutions for minimizing losses from failed internal
processes, inadequate controls, and emerging risks.
- Independently assess process and control design, risks and
drive actions to address the root causes that persistently lead to
operational risk losses by challenging both historical and proposed
practices. Includes:
- Leading projects to identifying waste, pain-points and risks in
the process and control environment using Lean tools (including
basic Process Mapping, Value Stream Mapping, SIPOC s, Time and
Motion studies, Benchmarking, etc.) and presenting findings to
Senior Leadership.
- Organizing and leading Kaizen workshops, guiding the businesses
on executing Root Cause Analyses and identifying Action Plans for
the elimination of Root Causes to solve various Business and
Process issues that achieve project/program objectives.
- Advising the businesses on target state optimized processes and
controls opportunities, identified policy and procedure gaps and
implementation options for the future state.
- Governance and oversight may include (not limited to)
technology operational risk, cyber risk for example.
- Serves as a subject matter expert for all performance issues
that surface.
- Issues Management (KPI/KRI/Corrective Action Plans)
- Resolves transactional level escalations coming from the vendor
or internal partners
- Analyzes a multitude of scorecards/performance management tools
in an attempt to mitigate exposure (risk/financial/regulatory)
- Monitors goals are met through performance, risk and
relationship oversight of our extended supply chain and ensures
compliance
- Collaborates to resolve any issues which fall within the terms
of the contract. Escalate those that require commercial or legal
support.
- Develops and maintains relationships across the business users
and Lines of Defense to better understand and deliver customer
requirements by responding to changes in the internal and external
business environment
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency. Qualifications:
- 10+ years relevant
- Experienced applying Risk Management, CitiLean, Lean or Lean
Six Sigma methodologies. Experience in management consulting and/or
internal consulting for risk mitigation, process and control
design, process improvement, re-engineering and/or developing
automation solutions will be highly valued.
- Experience with Citi's Institutional Clients Group Markets
business will be highly valued.
- Experience with Trade, Execution and Booking in Markets
(Equities, Rates and Currencies, Commodities and Spread Products)
will be highly valued.
- Outstanding communication and influencing skills through all
levels of the organization and with internal and external partners
and vendors. Exceptional relationship management skills; must be
able to address and resolve conflict while maintaining
relationships. Ability to effectively communicate complex topics to
a broad audience.
- Detailed oriented with analytical thinking and strong data
analytics capabilities, as the role requires a large amount of data
manipulation and presentation. Expert in Microsoft Office
Tools.
- An understanding of Citi's businesses, the major strategic
issues and the Senior Management landscape would be beneficial.
Education:
- Bachelor s/University degree, Master s degree preferred
------------------------------------------------- Job Family Group:
Risk Management -------------------------------------------------
Job Family:Operational Risk
------------------------------------------------------ Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action
employer.Qualified applicants will receive consideration without
regard to their race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.Citigroup Inc. and its subsidiaries ("Citi")
invite all qualified interested applicants to apply for career
opportunities. If you are a person with a disability and need a
reasonable accommodation to use our search tools and/or apply for a
career opportunity review Accessibility at Citi .View the " EEO is
the Law " poster. View the EEO is the Law Supplement .View the EEO
Policy Statement .View the Pay Transparency Posting
----------------------------- Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Hoboken , Operational Risk Senior Officer - Senior Vice President (SVP), Executive , Hoboken, New Jersey
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