Senior Account Manager (Healthcare)
Company: VMLY&R
Location: Hoboken
Posted on: June 24, 2022
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Job Description:
In the VMLY&R Health Practice, we create connected health
experiences. We resist the usual ways of seeing, doing and thinking
by harnessing creativity, technology and science to reimagine the
entire connected health experience. Our goal? To create work that
becomes part of peoples lives, to drive value for our clients and,
in the best of cases, to improve health outcomes and impact the
world.
Senior Account Managers work directly with client and agency teams
to develop strategic solutions and lead the go to market activity.
The idea is that someone looking at a Sr. AM role wants entry-level
strategic experiences.
The Senior Account Manager position begins the transition into
strategic planning within the Client Engagement department. Many of
the job responsibilities are consistent with an Account Manager
role and must be upheld; however, this position manages multiple
relationships with the clients, leads/develops initial strategic
input and sets expectations for project delivery.
Additionally, a Senior Account Manager is responsible for
overseeing and leading effective relationships across agency
departments and industry relationships. The Senior Account Manager
should interact with clients and internal partners as both an
effective project manager and strategic partner who helps clarify
and develop project objectives, identify challenges, and guides the
creation of strategies and metrics for success. This person will be
responsible for both leading small to medium-sized projects and
acting as day-to-day support on larger strategic projects.
The successful candidate will also ensure that relevant information
across groups (client-side, Technology, User Experience, Creative,
Project Management) is communicated and translated into specific
actions. The Senior Account Manager should demonstrate an
understanding of the clients business (objectives, risks and
strategies) and its marketing goals, applying them to strategic
direction for projects. Risks and dependencies will be communicated
to the internal team and the client as necessary.
Senior Account Managers must identify opportunities for incremental
growth. They should have a get-it-done mentality because a key
component of this role is translating strategy to execution and
being ultra-responsive. Working directly with the Supervisor or
Account Director, they are responsible for ensuring success across
all functional teams and overall client delivery. Financial
responsibilities include tracking billing and expenses for the jobs
and accounts managed. Candidates must be prepared for a fast-paced
environment and be comfortable making decisions.
Responsibilities Ensuring Operational Excellence on the accounts
managed.
Maintains and grows knowledge of clients business and industry.
Keeps team apprised of competitive activity.
Directs team relative to clients business goals and objectives to
inform projects.
Focus is on client projects or brands, directing execution of
projects (80%) and mining new opportunities (20%). Day-to-day
client contact
Directs team in execution of project deliverables
Proactive thought leadership around areas of interest and new
opportunities
MIP plan for brand/s managed
Participates in key client meetings: Status meetings
Brand/Project briefings
Agency day meetings
Cross-agency partner meetings
Presentations of VMLY&R work
Financial management responsibilities include reviewing SOWs,
projections and billing for brands managed, review monthly billing
spreadsheets with clients.
Regularly meets with and informs Supervisor and/or Director on
status of projects.
As part of the WPP Group, VMLY&R offers one of the best overall
compensation packages in the business.
Required Skills Is able to work effectively with a variety of
internal disciplines and business groups, including Client
Engagement, Creative and Product Development teams.
Detail-oriented, a strong communicator and an effective presenter
with skills necessary to develop effective presentations.
Team player with strong intrapersonal and organizational
skills.
Is able to think and operate with strategic orientation in addition
to task/project management.
Has detailed knowledge of the digital industry, emerging trends and
innovation.
Is able to lead cross-functional teams and participate in and
navigate cross-agency collaboration.
Manages up and knows when to escalate internal and/or client
concerns.
Familiarity with ecommerce and online advertising is a plus.
Is able to help mentor and support career development of team
members.
Required Experience Bachelors degree or equivalent in a related
field.
Three to six years of agency and/or client-side experience managing
large-scale marketing projects.
Interactive marketing experience is necessary.
VMLY&R is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to age, race, color, religion, sex, gender identity, sexual
orientation, national origin, disability status, protected veteran
status, or any other characteristic protected by law.
#vmlyrhealthcareers
Keywords: VMLY&R, Hoboken , Senior Account Manager (Healthcare), Executive , Hoboken, New Jersey
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