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Senior QA Manager - Ecommerce

Company: Newell Brands
Location: Hoboken
Posted on: February 14, 2021

Job Description:

Position Title: Senior Manager, E-Commerce QALocation: Hoboken or AtlantaReports to: Sr. Director, IT Architecture and Digital Technology Newell Brands Digital Technology Team implement and manage Newell's digital marketing and E-Commerce properties globally, including GracoBaby.com, YankeeCandle.com, FoodSaver.com, Marmot.com, etc. We have an exciting opportunity for a Senior Manager, E-Commerce QA to lead our QA organization to deliver high quality products that exceed consumer expectations. The ideal candidate will be an advocate for Quality Assurance (QA) best practices, an expert to lead initiatives such as automation, and also a strong leader who can develop partnership across business and technical organizations to successfully lead / execute large testing efforts. This role will define agile testing strategy for fast paced E-Commerce and Digital Technology projects, develop QA budget and resources plan, define testing framework / best practices, as well as execute end-to end QA activities (manual, automated, performance, regression, SIT, UAT) to ensure high quality products deployment. Key responsibilities will include but not limited to the following:

  • Provides leadership, coaching and mentoring to a team of onshore and offshore Quality Assurance professionals.
  • Effectively plans and develops long-range strategies that successfully accomplish the quality and business objectives; Proactively reviews and updates the quality program requirements as business needs, objectives and strategy evolves.
  • Lead cross-functional testing workshop, execution, as well as produce any necessary QA dashboard reporting for both leadership and project teams.
  • Define testing / QA strategy, quality gates, and coordinate to ensure consistent / appropriate testing by project QA team members, cross-functional SIT and UAT testing teams, as well as to ensure full and appropriate use of test automation frameworks.
  • Defines and implements test planning, test automation and test execution processes to assure each Production release is delivered as efficiently as possible and with high quality.
  • Defines quality metrics, gathers and analyzes data and implements process improvements based on analysis results.
  • Partner with our Security organization to execute Security and penetration testing.
  • Partner with key stakeholders including operations, training, outsourcing partners, and lines of business to define and establish quality standards and processes.
  • Develops a high-performing Quality Assurance team through training, knowledge sharing, team collaboration and professional development opportunities.
    • Minimum of bachelor's degree in relevant fields (Computer Science, Engineering) preferred or equivalent technical job experience
    • 7+ years of relevant work experience in managing a team of QA Automation and Manual Engineers for E-Commerce organization
    • Practical Demandware/Salesforce Commerce Cloud knowledge is a plus.
    • Experience with technical platforms for automation - Selenium, Java, Cucumber, Gherkin
    • Advanced understanding of SDLC, agile concepts and their relationships with QA practices.
    • Advanced experience in Quality Assurance principles, best practices, as well as in developing test strategies, test plan and test cases.
    • Advanced experience in Functional, UI, SIT, Performance and non-functional testing.
    • Good understanding in business processes and application system of e-Commerce, including ERP "Order to Cash" functions, Payment, Shipping, Financial / Settlement, Sales, Pricing and Promotions, Consumer Service/Support, Product Catalog Management, Content Management, and Digital Marketing
    • Self-motivated and independent critical thinker who can visualize and guide team during conflicting situations to stay focused on business goals and priorities
    • Effective conflict and impediments management in a fast-paced environment, take higher responsibilities working with cross functional team who are working on multiple priorities
    • Excellent leadership and interpersonal skills with ability to influence stakeholders and team members with variety of personal styles to focus on right priorities under pressure and tight deadlines.
    • Excellent written and verbal communication skills is a must. Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, Dymo, EXPO, Parker, Elmers, Coleman, Marmot, Oster, Sunbeam, FoodSaver, Mr. Coffee, Graco, Baby Jogger, NUK, Calphalon, Rubbermaid, Contigo, First Alert and Yankee Candle. For hundreds of millions of consumers, Newell Brands makes life better every day, where they live, learn, work and play. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

Keywords: Newell Brands, Hoboken , Senior QA Manager - Ecommerce, Executive , Hoboken, New Jersey

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