VP of Revenue Cycle Management
Company: Vytalize Health
Location: Hoboken
Posted on: January 8, 2021
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Job Description:
Reports directly to the COO and responsible to develop, plan,
organize and implement current and future strategies to bill
customers, process payments, minimize bad debt, improve cash flow,
and manage the overall health of the company's receivables through
the oversight of Key Performance Indicators (KPIs). Also
responsible for managing the day-to-day activities of the Billing
Office, as they relate to revenue cycle functions which include but
are not limited to front office services, billing, collections,
accounts receivables, and financial planning for patients. This
position will work with the staff and our clients on revenue cycle
performance to meet short term strategic goals and will provide
analytical analysis and create written guidelines, policies, and
procedures in accordance with implementation of all work processes
as a result of thorough analysis. Duties and Responsibilities: 1)
General Management a) Planning I) Develops strategic plans and
programs for the Revenue Cycle team II) Ensures that goals and
objectives of the team are properly defined and clearly
established. III) Develops policies, guidelines, and implementing
procedures and ensures consistent company-wide implementation. IV)
Develops budgetary plans, programs, and guidelines to ensure the
team's strict adherence with financial guidelines and requirements
V) Ensures that operating expenses are well within the prescribed
limits of budget plans and fiscal guidelines. VI) Provides
projections and reports as required, for development and management
of budget; produce and analyze monthly reports that assist in the
monthly forecast process VII) Monitors timeliness and effectiveness
of Billing Office activities, ensuring outstanding patient accounts
and accounts receivables are no more than the agreed upon limit and
that bad debt is within budgeted target. VIII) Monitors
effectiveness of collection efforts and maintains insurance
billings are current within the established time frame specified in
the company policies. IX) Compiles and prepares various status
reports for management in order to analyze trends and make
recommendations. X) Enhance and standardize our work-flow processes
throughout the revenue cycle to assist in achieving consistency in
maintaining the critical success factors outlined in the Company's
standard operating procedures. XI) Create a cross functional
training manual for leaders that incorporates, as well as aligns
the Company's strategy and culture of Operational Excellence. I)
Designs and develops the appropriate organizational structure for
the Revenue Cycle team. II) Delineates, defines, and streamlines
its various functional activities, thereby ensuring its
effectiveness in maximizing the utilization of both asset and
people resources. I) Performs selection and staffing functions such
as: In collaboration with Human Resources Department, conducts
in-depth assessment interviews to determine the technical and
behavioral competencies of the candidate to ensure that the best
from among the qualified candidates are being hired in the company.
Adheres to, and implements the philosophy of "hiring the best fit"
and ensures that prospective employees' personal values are aligned
with the company's corporate values. II) Conducts regular and
periodic meetings with the team, to ensure the following:
Implementation of all Revenue Cycle team plans, programs, and
projects strictly adhering to prescribed deadlines and schedules.
All communications and relevant information pertaining to the team
are cascaded to the proper channels within the team in particular,
and the organization in general. III) Conducts and implements
"Performance Improvement Program", through the following:
Performance coaching for the staff who failed to perform and
deliver the prescribed and committed level of performance output
and standards. Performance counseling staff with
behavioral/attitudinal problems. Implements the necessary
guidelines on discipline management for erring employees, in
accordance with company policies, rules and regulations, due
process, and government regulations. Performance mentoring for high
potential staff, capable of assuming bigger responsibilities in the
future. IV) Performs training and development functions, as
follows: Designs and develops training programs that are relevant
and necessary for the continuous development of the technical
competencies of the team. Recommends and implements for appropriate
training programs that will further enhance and hone the technical
competencies of the staff. Conducts training programs, and acts as
subject matter expert on training programs pertaining to the
Revenue Cycle team. d) Controlling I) Develops and formulates
performance measures and standards for the team, as basis for the
conduct of annual performance II) Reviews and evaluates the
performance of the team, on regular and periodic basis, and ensures
that the overall performance of the team is on track, and well
within the pre-established goals and objectives. III) Consolidates
performance status reports of the team as basis for monitoring the
weekly progress of the various activities within the team. e)
Patient Services Functions I) Manages and oversees the patient
services and billing staff in handling patient relations. II)
Handles complex patients' complaints and issues by explaining
company policies and guidelines as well as those involving
compliance issues with state and federal regulations. III) Develops
plans and programs in conjunction with leaders to monitor patient
relations through the conduct of regular patient f) Records State
and Federal Regulations Management I) Ensures that HIPAA Notice of
privacy Practices is on display, if applicable. II) Ensures that
records are stored securely and handled in compliance with HIPAA
privacy and security regulations, if applicable. III) Implements
state and federal regulations on clinic records management. IV)
Arranges for HIPAA, OSHA, and risk seminars in conjunction with
Human Resources. Job Specifications: a) Bachelor's degree in
Healthcare Administration, Business, or another related field, OR
equivalent required. b) Minimum of 5 years' experience in health
care management such as but not limited to revenue cycle
management. c) Strong background in financial management and
knowledgeable of federal and state laws and requirements relating
to healthcare management. d) Strong managerial competencies in the
areas of leadership and team development, managerial coaching and
mentoring and situational assessment skills and with proven track
record in building and developing high performing teams. e) A
change agent and capable of guiding the organization in initiating
various change management initiatives with the view of leading and
guiding the organization towards the future. f) Strong managerial
acumen in setting corporate directions and aligning strategic goals
around business plans. g) Superior judgment, negotiation, and
decision-making skills. h) Strong ethics and a high level of
personal and professional integrity. I) Strong analytical skills
and adept in interpreting strategic vision into an operational
model. J) An effective communicator at all levels in the
organization, with strong oral, written
Keywords: Vytalize Health, Hoboken , VP of Revenue Cycle Management, Executive , Hoboken, New Jersey
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