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Senior Product Manager

Company: Wiley
Location: Hoboken
Posted on: January 9, 2021

Job Description:

Title: Senior Product Manager Location: Hoboken (commute a few days a week) Summary: Wiley is looking for a talented Senior Product Manager to support the Sales CRM function. This position will be the primary connection between the Sales leadership team, Sales users, and the Technology team. The Sr. Product Manager is responsible for developing a product vision and roadmap for the CRM that is based on the needs of the business and working with the Technology team to execute on that roadmap based on Agile development methodologies. Responsibilities:

  • Partner with Sales leadership and key stakeholders to establish a product roadmap that is tightly aligned to the business strategy goals and enable sales productivity
  • Obtain deep understanding of sales team workflows, processes and tools including gathering constant feedback from sales advisory board and sales team members and shadowing key sales reps on customer visits
  • Maintain and constantly refine and reprioritize the product backlog, ensuring that upcoming user stories are fully defined and documented so that the development teams can maintain momentum
  • Create comprehensive acceptance criteria and partner with the Technology / Agile team and business users to fully test all enhancements
  • Continuously deliver system and process changes to the user community through the Agile release process and a highly effective method of communicating change to the business users
  • Manage support queue and prioritize development actions according to business impact Skills/ Experience Required
    • 5+ years' experience as an Agile Product owner, or equivalent experience as a Business Analyst or Product Manager for a SaaS product
    • Certified Scrum Product Owner
    • CRM experience, specifically salesforce.com
    • Proven Business Process Optimization and Change Management experience
    • Lean Six Sigma or equivalent quality experience
    • Research industry experience a plus
    • Certified Salesforce Administrator
    • 3 years experience as Business Administrator or Product Manager, Product owner Education Requirements
      • Bachelor's Degree or Higher
        About Wiley: Wiley Education Services uniquely understands the process of designing and implementing innovative learning experiences and comprehensive solutions that address today's higher education challenges. We provide education solutions, including online program management services for higher education institutions and course management tools for instructors and students. Through trusted collaborative relationships, Wiley Education Services also provides innovative content, technology, services, and insights that support its education partners to achieve improved institutional performance and learners to achieve their goals. At Wiley, we are passionate about the success of our partners, their students and each of our team members. We believe that our core values, ownership mentality and personal connection make us a pre-eminent organization in higher education. If you are passionate about education and have the desire to help people succeed, then we want to meet you and hear your story. For more information - Establish anti-piracy strategy, that aligns with Wiley's business and content strategies. Analyzing business and market data to develop and maintain understanding of the impact of piracy of Wiley's IP.Leads a global team that disrupts piracy by turning information about pirates' technologies and the pirates themselves into actionable intelligence, informing business and legal operations and resulting in new counter measures. Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual's status in any group or class protected by applicable federal, state or local laws.

Keywords: Wiley, Hoboken , Senior Product Manager, Executive , Hoboken, New Jersey

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