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Operations Manager w Medical Advisory exp

Company: Yoh, A Day & Zimmermann Company
Location: Hoboken
Posted on: September 17, 2020

Job Description:

Jersey City, NJ.
Remote to start, & On site after Covid, probably 7/2021.

** Must have extensive
Medical advisory experience in Occupational Health, Workers Compensation or Disability Case management.

We are the top provider in the Absence Management industry and provide our services to major companies including a substantial number of Fortune 100 companies.
We are committed to improving health and productivity outcomes while controlling costs - it is at the core of our comprehensive solutions which are designed to return people to their active lifestyles and allow businesses to thrive.

What you bring to the table:

Five (5) years of medical advisory experience in occupational health, worker compensation or disability case management.
Evidence of a bachelor's degree in health related sciences or a master's in business administration.
Your professional working knowledge of disability, client processes and case/project management experience.

What you'll get to do:

Responsible for communication between the administrative team and the clinical team, for all parties in client absence programs including employees, client company, health care providers and clinical partners.
Ensures legal compliance and confidentiality, provides timely notifications to employees and client company, reviews documentation for approvals and denials, responds to periodic audits.
Directs Customer Service Specialists, Leave of Absence Case Managers, and/or Disability Case Managers workload daily.
Oversees maintenance of absence information in the Software System, including comprehensive activity notes during periods of time where there may be an open position on the team. Assists the Customer Service Specialists, LOA Case Managers, and/or Disability Case Managers Specialists with any needs associated to work ability.
Requires functional client knowledge and makes decisions regarding cases and processes using discretion and independent judgment.
Maintains skills and knowledge of FMLA, state and company policies.
Coaches and trains new team members during onboarding as well as to assist with on-going development.
Serves as a subject matter expert on all client leave of absence programs and supports the team with expert knowledge of client specific details.
Performs side by side listening and coaching with team members to assist in the further development of staff.
Maintains current professional development, including continuing education courses and legal updates in specialty field demonstrated on an annual basis.
Attends client and company meetings as needed.
Assists with workload as needed.

What skills you'll use:

Your strong negotiation skills and the ability to effectively convey and communicate information with a wide audience of medical and non-medical personnel.
Your advanced knowledge of FMLA, disability services and your knowledge of governing regulations and medical terminology.
Your positive, energetic and results oriented skills to convey your passion for excellence.
Your excellent interpersonal communication skills.

Recruiter: Robert Adler

PandoLogic.Category: Healthcare, Keywords: Clinical Partner

Keywords: Yoh, A Day & Zimmermann Company, Hoboken , Operations Manager w Medical Advisory exp, Executive , Hoboken, New Jersey

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