Customer Service Rep -Spring Dance Hot Tub
Company: Leslie's Pool Supplies
Location: Jamison
Posted on: April 3, 2026
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Job Description:
DIVE IN TO A NEW CAREER WITH LESLIE'S: Founded in 1963, Leslie's
is the largest and most trusted direct-to-consumer brand in the
U.S. pool and spa care industry. We serve the aftermarket needs of
residential and professional consumers with an extensive and
largely exclusive assortment of essential pool and spa care
products. We operate an integrated ecosystem of 900 retail
locations, backyard service and repair, a robust digital platform,
and manufacturing and distribution divisions across 35
states—enabling consumers to engage with Leslie’s whenever,
wherever, and however they prefer to shop. With over 60 years of
providing best-in-class products and solutions to our customers,
there is nothing that we value more than the development and growth
of our team. We strive to create a positive and fun atmosphere
where our Team Members feel valued and are enthusiastic about the
contributions they make to the success of Leslie's. Job Overview As
a Customer Service Representative , you will be the first point of
contact for our customers, delivering a friendly and professional
experience. In this role, you’ll assist with scheduling service
appointments, processing orders and payments, and providing product
support. You’ll play a key role in ensuring customer satisfaction
by addressing inquiries efficiently, staying organized, and
maintaining a positive, solutions-focused approach in a fast-paced
environment. Pay Rate: $20.00 /Hourly Responsibilities: Provide
exceptional customer service in person, over the phone, and via
email Schedule service appointments and coordinate with technicians
to ensure timely completion Accurately process orders, payments,
and warranty claims Assist customers with product information and
basic troubleshooting Maintain accurate customer records in CRM and
POS systems Resolve customer concerns with empathy and efficiency
Support daily office operations and administrative tasks as needed
Qualifications: High school diploma or equivalent required;
associate degree preferred Previous customer service or
administrative experience Strong communication, organizational, and
problem-solving skills Ability to multitask and stay organized in a
fast-paced environment Proficiency in Microsoft Office and CRM
systems Positive attitude and a genuine passion for helping others
Team-oriented mindset We offer our employees competitive
compensation, extensive paid training, comprehensive and flexible
suite of benefits package, 401K with company match, team member
discounts, rewards for top performers, and most importantly career
advancement opportunities. Leslie’s recognizes a critical component
to our continued success is our people.â?¯ Leslie’s is proud to
have a culture of inclusion that seeks to celebrate and embrace the
different backgrounds and perspectives that help drive our success
and support team members in developing and growing with us. We aim
to create a workplace where all team members feel welcomed and
valued and inspire each other every day. HTHiring
Keywords: Leslie's Pool Supplies, Hoboken , Customer Service Rep -Spring Dance Hot Tub, Customer Service & Call Center , Jamison, New Jersey
