Automotive Assistant Service Manager

Company: Poughkeepsie Nissan
Location: Wappingers Falls
Posted on: July 11, 2025

Job Description:

1445 Route 9, Wappingers Falls, NY 12590 Assistant Service Manager Signing Bonus Available $85,000 - $150,000 a Year Top Salary, Commission Plan & Bonus Structure! MUST be able to share track record of being a Highly Productive Service Advisor Poughkeepsie Nissan is HIRING NOW for an experienced and talented Assistant Service Manager / Senior Service Advisor who can help provide assistance and leadership to the entire team, as well as someone who’s aspiring to grow into a large role in the Service organization. Poughkeepsie Nissan has an outstanding team, and one of the largest Fixed Operations department in the region with both a robust Client base and a thriving Used Car operation. In addition to being a high producing Service Advisor, you will play a prominent role in helping to ensure Shop operations are efficient and profitable, that work is being dispatched appropriately and ultimately that the work is being performed properly. At Poughkeepsie Nissan we invest in our team, with both internal and external training, we will get you ready to successfully move into the next phase of your career! We pay top-of-industry levels, provide continued training, and will give you the opportunity to grow within this store or across our 10-store dealer group. Come be part of one of the industry’s best performing brands in a store (and Group) that understands how valuable the Service team is. Responsibilities - Assistant Service Manager / Senior Service Advisor : Help clients with their Service needs, writing up their vehicles, keeping clients informed and managing that relationship, providing all aspects of a traditional Service Advisor role. Ensure that work is being dispatched properly, and to the benefit of our Client’s experience, while at the same time ensuring that our team of Technicians are all benefiting and growing from the opportunities available. Oversee that work is completed properly…the first time (Fix It Right The First Time). Making sure that all clients have an outstanding experience, Ensure that customer cars are fully evaluated by our Technicians, and that our Advisors are performing to the peak of their capabilities. Consult with mechanics regarding necessary repairs and possible alternatives to expensive repairs Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car Follow the status of the customer's vehicle from service bay entry through completion of work Act as a liaison between customers and our Service Technicians Upon completion of work, review work order with customer to assure all concerns are addressed Maintain positive customer relationships to ensure repeat business Other duties may be assigned Qualifications: MUST be willing to provide references and to setup calls with such references and Hiring Manager. MUST show track record as a Top Performing Service Advisor and/or Assistant Service Manager in a franchised dealership CDK experience is a plus! A strong understanding of automotive technology and the automotive industry Great customer service and communication skills MUST be a great team player, the success of the team is paramount! Strong organizational, decision-making and problem-solving skills Works well in a fast-paced environment Professional appearance and a positive attitude Good work ethic and computer skills Valid driver's license and good driving record Must be authorized to work in the U.S. Please upload your resume and complete the online assessment for priority consideration! Applicants must pass pre-employment screening We offer: Top Salary in the Area! Tell us about your experience at your interview! Salary Commission Bonuses! Earn $85,000 - $140,000 a year Continued, Paid Training Medical, Dental & Vision Insurance 401(k) Retirement Plan Paid Vacation & Sick Time Employee Discounts on Products & Services & Vehicle Purchase Plans Full-time Position, 5-Day Work Week Clearly Defined Career Path for Advancement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Keywords: Poughkeepsie Nissan, Hoboken , Automotive Assistant Service Manager, Customer Service & Call Center , Wappingers Falls, New Jersey