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Account Manager Lead (Media Partnerships Manager II)

Company: Walmart
Location: Hoboken
Posted on: November 22, 2021

Job Description:

US NJ HOBOKEN Home Office 221 River St Position Summary... What you'll do... Account Management Lead - Mid Market AccountsAt Walmart, we enable the connection between supplier brands and retail shoppers at unprecedented scale. As primary stewards of our brand promise, "Save Money. Live Better," we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us. This is a unique opportunity to join a small, high-visibility team within the largest company in the world. We believe all digital advertising can be targeted and accountable - and we have Walmart's sales data to prove it. Walmart Connect wins when suppliers invest in digital media to drive growth; Walmart and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to Walmart's overall growth strategyWalmart Connect is seeking an experienced Account Management Lead to help scale the Account Management Center of Excellence (CoE). This seasoned Account Management Lead will be responsible for supporting the Mid Market Accounts team, managing and mentoring a team of 6-7 Account Manager direct reports.The Mid Market team is a scaled sales team that services more than 1,000 medium-to large-sized advertisers and agencies. The team builds relationships and consult with their clients on optimal solution implementation - through service, education, and support.The ideal candidate will strategically lead our Mid Market account managers, while navigating the cross-functional teams of Walmart Connect. The candidate will have extensive client/relationship management background with a strong understanding of cross-network online marketing solutions. They will also be responsible for leading, coaching and influencing their direct reports and Walmart leadership.The ideal candidate will have a strong baseline knowledge of how a digital media business operates so they have an understanding of the various interdependencies and hand-offs across the functional teams in order to create and implement large scale strategies across a 500+ organization. Specifically, we're seeking someone who has managed a large volume of accounts and preferably has search and/or programmatic experience.
Responsibilities

  • Manage a team of account managers responsible for advertising revenue.
  • Drive efficiency in Walmart Connect's processes and apply it to scale to greater Account Management organization.
  • Develop and implement media planning and strategy playbooks by industry to create ongoing shared learnings and best practices.
  • Own the daily functional management, triaging and conflict resolution of issues for your account management team.
  • Responsible for partnering with respective Sales Team Leads and Sellers to create cohesive working cadence between the teams.
  • Instill strong operational rigor and discipline across the team to ensure standardization and harmonization of workflow across cross-functional teams.
  • Attend supplier calls, as needed, to provide leadership coverage
  • Partner with the Head of Account Management on ongoing training and learning development for the account management team ranging from industry to soft skills.
  • Development of strategic consultants for the vertical, by providing optimization strategies and identifying performance trends.
  • Coach and mentor Account Managers on performance goals and ongoing career growth & development.Qualifications:
    • 7+ year's experience managing clients and relationships
    • 1-3+ years of management, mentorship, and/or lead responsibilities.
    • 3+ years of digital media, search and/or programmatic experience
    • Strong understanding of the advertising technology and data/performance measurement trends
    • Demonstrable success as a leader of change, by achieving operational excellence by optimizing processes and systems.
    • Demonstrates strong leadership with the ability to build, train, coach and develop a high performing team.
    • Ability to move fast, be bold, and thrive in a dynamic, quickly changing environment
    • Ability to effectively influence and communicate cross-functionally with a strong focus on collaboration Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor degree in business or related field Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading teams, Related area Primary Location... 221 RIVER ST, HOBOKEN, NJ 07030, United States of America Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place --where your passions meet purpose. Join our family and create a career you're proud of. Suggested Jobs
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Keywords: Walmart, Hoboken , Account Manager Lead (Media Partnerships Manager II), Advertising , Hoboken, New Jersey

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