Administrative Assistant/Customer Service Specialist

Company: AMERICAN MARKETING COMPANY INC
Location: Clifton Heights
Posted on: February 16, 2026

Job Description:

Job Description Job Description Description: American Marketing seeks a professional administrator to act as a liaison between sales staff and customers. The right candidate will assist management and salespeople with various administrative tasks, including: quoting and order entry; emailing clients and vendors; researching products; overseeing the order process; answering phones; calling vendors and current customers; entering payments; receiving customer walk-ins; troubleshooting customer service issues; and supporting accounting related tasks (i.e. invoicing customers, etc.) Previous office experience is required. Must have strong organizational and customer service skills; including but not limited to: proper phone etiquette, computer proficiency, fast typing (45 WPM is a must), etc. Efficiency with soft and hard technology (printers, copiers, and fax machines) and multitasking ability is essential. Expertise in Microsoft Office, especially Excel, is needed. Past experience and knowledge of the Ad Specialty Industry is a plus. The right candidate will have a positive and friendly demeanor, be a team player, take initiative and ownership over tasks required of them, and be determined to accomplish all projects and resolve day-to-day issues with minimal direction. Option to enroll in healthcare benefits. Simple IRA with a match. Paid time off. Hours are 8:30 to 5:15, Monday through Friday. Requirements: Organizational Skills Strong Communication Skills Customer Service Skills Must be detail oriented Expertise in Microsoft Office; especially Excel and Outlook Google Suite

Keywords: AMERICAN MARKETING COMPANY INC, Hoboken , Administrative Assistant/Customer Service Specialist, Administration, Clerical , Clifton Heights, New Jersey