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Union Program Consultant

Company: Wells Fargo
Location: Hoboken
Posted on: November 12, 2021

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.-- In order to receive text message invitations, your profile must include a mobile phone number designated as ---Personal Cell--- or ---Cellular--- in the contact information of your application. --At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wells Fargo---s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it---s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.This position is responsible for external business development within Union Plus Mortgage Retail program. Senior individual contributor is accountable for strategic business development in an assigned market with a high level of complexity within Wells Fargo Retail Programs. Plans and executes strategic activities, projects and campaigns that directly support the optimization of efforts to grow sales/ revenue/ profit/ market share in an assigned market or segment. Responsibilities include selecting best combination of channels to improve effectiveness and efficiency of coverage; meeting the unique needs of assigned customer/business segments; developing relationships with internal and/or external clients; developing sales and/or marketing strategies and campaigns; establishing and enhancing relationships with various WF sales and functional groups to develop and execute programs to achieve market penetration, loyalty and profitability goals; defining sales goals, metrics and tracking; developing and executing appropriate communications, processes and sales training; and maintaining/developing expert knowledge of program. Ensures adherence to compliance regulations and policies.This Program Consultant will manage Wells Fargo Home Mortgage---s relationship with Union Plus in their assigned geography.This individual will be working to build relationships with local Union leaders from across Labor Organizations that fall under the AFL-CIO umbrella in their territory and help them to learn more about the unique Mortgage benefits that Wells Fargo provides Union members. Success in this role will also involve partnership with both our Retail Distributed sales organization (local home mortgage consultants in market) and our Retail Consumer Direct sales organization (home mortgage consultants working from call centers), who will be ultimately be responsible for educating these consumers on their options and originating any mortgages. This candidate will be equally comfortable communicating with senior executives internally/externally, partnering with senior leaders in marketing, technology, finance, Wells Fargo at Work, legal, and other key partnerships.Success will be defined by overall mortgage volume production as a result of these relationships, with the key drivers being the ability to: coordinate/plan/execute sales activities across assigned geography supporting home mortgage consultants at scale, while growing the number of local partnerships we have (and efficiently managing the relationships we already are working with today). Additionally, this person will also be responsible for performing/coordinating key sales activities including: local/state/national conventions, local homebuyer seminars, training groups of home mortgage consultants via in person branch meetings. They should be willing to roll up their sleeves and serve as a mentor/coach to any Home Mortgage Consultants looking to grow their business by serving the members of these organizations.Specifically, this leader will have responsibility to:

  • Manage the overall Union Plus Program across all channels in Wells Fargo Home Mortgage (from strategy development to tactical execution) in their assigned market.
  • Identify, create and support onsite sales activities for Home Mortgage Consultants to serve members of Union Plus to align with Retail strategic goals for purchase, refi, homeownership, LMI & Minority and recapture.
  • Develop and execute strategy and plan for the right HMC to support every available Union Plus event in their assigned market utilizing both in market HMCs as well as those from Centralized in order to maximize the customer experience and overall growth of the program.
  • Build & establish trust with program partners from Union Plus at the national and state level.
  • Coach/Mentor HMCs on how to best serve members from the Union Plus with their mortgage needs, by being willing to partner alongside them at events or providing training promoting best practices.
  • Partner with our internal marketing team to analyze and improve current outreach efforts to reach Union Plus members through direct mail, digital, or phone.
  • Partner with senior sales leaders across the Retail sales organization to find meaningful ways to partner with Union Plus locally or nationally.
  • Identify and develop new sources for Lead generation to maximize opportunities to serve Union Plus members and grow purchase business.
  • Drive increased mortgage production to meet and exceed VFM volume, and loyalty goals.Preferred locations listed on job posting.-- Other locations within the Wells Fargo footprint may be considered.May be considered for a discretionary bonusSalary range is determined by the location of the job. The salary range displayed below is based on a Full-time 40 hour a week schedule.NJ-Princeton:--Min: $70,900 Mid: $99,800 Max: $128,700MD-Columbia:--Min: $70,900 Mid: $99,800 Max: $128,700MD-Salisbury:--Min: $64,100 Mid: $90,300 Max: $116,500MD-Rockville:--Min: $70,900 Mid: $99,800 Max: $128,700VA-Ashburn:--Min: $70,900 Mid: $99,800 Max: $128,700VA-Virginia Beach:--Min: $67,500 Mid: $95,000 Max: $122,600NJ-Red Bank:--Min: $74,200 Mid: $104,500 Max: $134,800NJ-Hoboken:--Min: $74,200 Mid: $104,500 Max: $134,800NJ-Summit:--Min: $74,200 Mid: $104,500 Max: $134,800VA-McLean:--Min: $70,900 Mid: $99,800 Max: $128,700NJ-Haddon Township:--Min: $70,900 Mid: $99,800 Max: $128,700NJ-Paramus:--Min: $74,200 Mid: $104,500 Max: $134,800VA-Richmond:--Min: $67,500 Mid: $95,000 Max: $122,600PA-Plymouth Meeting:--Min: $70,900 Mid: $99,800 Max: $128,700Required Qualifications
    • 5+ years of sales experience, marketing experience, or a combination of bothDesired Qualifications
      • Ability to manage initiatives including: detailed planning, process management, and documentation
      • Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
      • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
      • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
      • Good analytical skills including strategically analyzing data and diagnosing opportunities/interventions
      • Knowledge and understanding of mortgage origination: applications, processing, and closing
      • Knowledge and understanding of strategic planning and execution
      • Bilingual speaking proficiency in Spanish/English
      • Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
      • Experience facilitating and delivering training or other related facilitation experience such as group meetings or presentations
      • Experience managing relationships with key community influencers including non-profit advocacy groups, government agencies and local elected officialsJob Expectations
        • Ability to travel up to 50% of the timeDisclaimer
          All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits SummaryBenefits--Visit https://www.wellsfargo.com/about/careers/benefits--for benefits information.

Keywords: Wells Fargo, Hoboken , Union Program Consultant, Accounting, Auditing , Hoboken, New Jersey

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